Identity & Access IAM Admin II — Hybrid, Okta Pro

ZoomInfo Technologies LLC; Maryland; Hybrid; USD 71,000 - 111,000; Full time

Job summary

ZoomInfo Technologies LLC is seeking an IAM Systems Administrator II to manage our Okta tenant and automate access from onboarding to offboarding. You’ll be the East Coast presence in our Waltham, MA or Bethesda, MD office, on a hybrid schedule with three in-office days per week on East Coast hours.

You will collaborate with Security, Infrastructure, and Corporate Engineering while supporting a global team; Okta Workflows expertise and independent problem solving are key.

Qualifications

• 3+ years of IT systems administration or IAM experience, including 2+ years of hands-on Okta administration in an enterprise environment.
• Administrative proficiency in enterprise SaaS and collaboration systems (Google Workspace, Microsoft 365, Slack, Teams, Entra ID/AD).
• Hands-on experience building automation in Okta Workflows or similar engines (Workato, BetterCloud).
• Knowledge of SAML 2.0, OpenID Connect (OIDC), OAuth 2.0, SCIM, and LDAP.
• Ability to troubleshoot complex multi-system integration issues and communicate with executives; operate as on-site identity expert.

Responsibilities

• Administer Okta tenant: Universal Directory, groups, provisioning, policies, lifecycle management.
• Build and monitor Okta Workflows for Joiner-Mover-Leaver and de-provisioning.
• Integrate identity pipelines across Google Workspace, Slack, ServiceNow, Entra ID.
• Configure SSO with SAML/OIDC and enforce MFA, device trust, and zero-trust policies.
• Resolve escalations for identity issues and assist with SOC 2 / ISO 27001 audits.
• Support audits with system logs, access recertifications, and SOC 2/ISO alignment.
• Collaborate with East Coast offices and provide responsive on-site identity support.
• Maintain architecture diagrams, API schemas, runbooks, and escalation procedures.

Skills

IAM experience

Okta admin

SAML/OIDC/OAuth

Multi-system integration

Customer service

Tools

Google Workspace

Slack Enterprise Grid

Microsoft Entra ID

ServiceNow

Active Directory

Postman / cURL

Job description

ZoomInfo Technologies LLC is seeking an IAM Systems Administrator II to manage our Okta tenant and automate access from onboarding to offboarding. You’ll be the East Coast presence in our Waltham, MA or Bethesda, MD office, on a hybrid schedule with three in-office days per week on East Coast hours.

You will collaborate with Security, Infrastructure, and Corporate Engineering while supporting a global team; Okta Workflows expertise and independent problem solving are key.