IAM Systems Admin II - Okta & Automation Lead

ZoomInfo Technologies LLC; Bethesda (MD); Hybrid; USD 71,000 - 111,000; Full time

Job summary

ZoomInfo Technologies LLC in Bethesda, MD is seeking an IAM Systems Administrator II to manage our Okta tenant and automate employee access from onboarding to offboarding. This role serves as the East Coast presence in our hybrid office, with three in-person days weekly on East Coast hours.

You will collaborate with Security, Infrastructure, and Corporate Engineering to support a global team, focusing on Okta Workflows, SSO, MFA, and identity integrations with Google Workspace, Slack, and Entra

Qualifications

• 3+ years of IT systems administration or IAM experience.
• 2+ years hands-on Okta administration in an enterprise environment.
• Proficient with Google Workspace, Microsoft 365, Slack, and Microsoft Entra ID.
• Hands-on experience building automation in Okta Workflows or a similar engine.
• Knowledge of SAML 2.0, OpenID Connect (OIDC), OAuth 2.0, SCIM, and LDAP.
• Strong ability to troubleshoot multi-system integration and communicate with executives.

Responsibilities

• Administer Okta tenant, including UD, group rules, provisioning, policy frameworks, and lifecycle management.
• Build, maintain, and monitor Okta Workflows powering onboarding, transfers, de-provisioning for employees and contractors.
• Integrate identity pipelines and API connectors across Google Workspace, Slack Enterprise, ServiceNow, and Microsoft Entra ID.
• Configure SSO with SAML 2.0 and OIDC; enforce adaptive MFA, device trust, and zero-trust policies.
• Resolve Tier 2/3 escalations for identity issues and third-party federation problems.
• Support audits by monitoring logs, assisting with recertifications, and aligning with SOC 2/ISO 27001.
• Partner with East Coast leaders and employees, delivering professional, responsive support.
• Maintain architecture diagrams, API schemas, integration runbooks, and escalation procedures.

Skills

Okta administration

IAM systems

Automation in Okta Workflows

SAML/OIDC/OAuth

SaaS admin experience

Customer-focused communication

Tools

Google Workspace

Microsoft 365

Slack Enterprise Grid

Microsoft Entra ID

Active Directory

Job description

ZoomInfo Technologies LLC in Bethesda, MD is seeking an IAM Systems Administrator II to manage our Okta tenant and automate employee access from onboarding to offboarding. This role serves as the East Coast presence in our hybrid office, with three in-person days weekly on East Coast hours.

You will collaborate with Security, Infrastructure, and Corporate Engineering to support a global team, focusing on Okta Workflows, SSO, MFA, and identity integrations with Google Workspace, Slack, and Entra