IDEA Special Education Complaints Investigator

MD; Baltimore (MD); On-site; USD 99,000 - 129,000; Full time

Job summary

Maryland State Department of Education seeks a State complaint coordinator to ensure compliance with IDEA and state regulations. The role involves organizing the complaints docket, coordinating with investigators, and providing technical assistance to families and public agencies.

Primary duties include reviewing letters of finding, handling reconsideration requests, conducting site visits, and maintaining detailed records and data systems for complaints under Maryland’s education programs.

Qualifications

• Education: JD or Master’s or 36 post-baccalaureate credits in Education or related field.

Responsibilities

• Coordinates and manages the State complaints docket and related systems.
• Reviews and assesses requests for reconsideration and complaints against MSDE.
• Designs investigation plans for complex complaints and coordinates with the investigative team.
• Serves as the first-line complaint reviewer after peer review.
• Provides technical assistance to public agencies and families regarding complaints and IDEA.
• Maintains database and log systems of complaints and supporting documents.

Education

Juris Doctorate or Master’s in Education or 36 post-baccalaureate credits

Job description

Maryland State Department of Education seeks a State complaint coordinator to ensure compliance with IDEA and state regulations. The role involves organizing the complaints docket, coordinating with investigators, and providing technical assistance to families and public agencies.

Primary duties include reviewing letters of finding, handling reconsideration requests, conducting site visits, and maintaining detailed records and data systems for complaints under Maryland’s education programs.