IDEA Complaint Investigator — Special Education

State of Maryland; Baltimore (MD); On-site; USD 99,000 - 129,000; Full time

Job summary

State of Maryland, Maryland State Department of Education, seeks a State complaint coordinator to ensure compliance with IDEA regulations, oversee the state complaints docket, and collaborate with investigators, public agencies, and families to resolve complex issues.

You will review Letters of Finding, handle reconsideration requests, conduct site visits, draft responses, and maintain databases using SharePoint and Smartsheet, providing technical assistance across divisions to support equitable

Qualifications

• Graduation with JD or higher in education or related field; relevant state credentialing
• Experience in special education programs, complaint investigation, due process, or related areas
• Substitution options described in the posting may apply
• Knowledge of IDEA and related regulations

Responsibilities

• Coordinate and manage state complaints docket and related systems
• Review Letters of Finding after peer review
• Handle requests for reconsideration and investigations
• Conduct site visits and provide technical assistance to public agencies and families
• Maintain database and logging systems for complaints and documents
• Collaborate with Division branches to ensure consistent messaging

Skills

Administrative experience

Teaching experience

Complaint investigation

Due process

Education policy knowledge

Education

Juris Doctorate

Master’s degree or related

Education or related field coursework

Tools

SharePoint

Smartsheet

Job description

State of Maryland, Maryland State Department of Education, seeks a State complaint coordinator to ensure compliance with IDEA regulations, oversee the state complaints docket, and collaborate with investigators, public agencies, and families to resolve complex issues.

You will review Letters of Finding, handle reconsideration requests, conduct site visits, draft responses, and maintain databases using SharePoint and Smartsheet, providing technical assistance across divisions to support equitable