IDEA Complaint Investigation Lead

State of Maryland; Maryland; On-site; USD 99,000 - 157,000; Full time

Job summary

State of Maryland's Maryland State Department of Education is seeking a State Complaint Coordinator to ensure IDEA compliance across agencies and families. You will organize the complaints docket, review investigations, and provide technical assistance to public agencies.

Requires a JD or related advanced degree and at least five years in special education administration or related work; substitution options may apply. Equal opportunity employer; background checks required.

Qualifications

• Juris Doctorate, Master’s degree or the equivalent of 36 credit hours of coursework in Education, Special Education or a related field.
• Five years of administrative or teaching experience in special education, complaint investigation, due process, compliance, student advocacy, or related services.
• Candidates may substitute a Bachelor's Degree with 6 years of the specified content experience.
• One year of professional experience in evaluation, complaint investigation-resolution, compliance monitoring, or related experience within an organization serving school-aged children with disabilities.
• Experience evaluating and reviewing complaints and related cases, applying special education laws and IDEA procedures.

Responsibilities

• Coordinates and manages complaints that involve enhanced legal or policy complexity.
• Manages and coordinates the organizational work of the State complaints docket.
• Serves as first-line complaint reviewer after peer review.
• Reviews and approves requests for reconsideration and complaints against MSDE.
• Designs investigation plans for complex complaints.
• Serves as the investigative team liaison to the CA and Family Support team.
• Provides technical assistance to public agencies and families regarding complaints and matters relating to the IDEA.
• Provides technical assistance to Department staff on matters relating to complaints and the IDEA.
• Collaborates with other Division Branches to ensure consistent messaging.
• Maintains database and log system of complaints and supporting documents.
• Reviews current case law and information related to the IDEA and provides professional learning and prepares materials.

Education

Juris Doctorate or Master’s degree in Education or related field

Job description

State of Maryland's Maryland State Department of Education is seeking a State Complaint Coordinator to ensure IDEA compliance across agencies and families. You will organize the complaints docket, review investigations, and provide technical assistance to public agencies.

Requires a JD or related advanced degree and at least five years in special education administration or related work; substitution options may apply. Equal opportunity employer; background checks required.