IDD Supports Coordinator: Remote Flex & Impact

Service Access & Management, Inc.; Scranton (Lackawanna County); Hybrid; USD 48,712,000 - 65,904,000; Full time

Benefits offered by this job

Generous paid time off and sick leave

Employer matching 401k – up to 5%

Recognition and wellness initiatives &

Scheduled annual increases and career

Healthcare and insurance options with"

tuition discounts

professional development

supportive supervision

career growth opportunities

Job summary

Service Access & Management, Inc. (SAM) is seeking a Supports Coordinator to empower individuals with IDD to live self-directed, fulfilling lives through advocacy, person-centered planning, and coordinated supports.

Based in Lackawanna County, PA, this community-based role offers remote flexibility and regular, office-style hours. The position requires collaboration, strong organizational skills, and clear communication to build durable supports.

Qualifications

• Bachelor’s degree with at least 12 credits in social sciences (e.g., social work, psychology, sociology, criminal justice); OR
• A minimum of 12 credits in social sciences plus 2 years of related experience in human services
• Ability to work independently and manage a dynamic caseload
• Strong interpersonal, organizational, and communication skills
• A valid driver’s license and reliable transportation

Responsibilities

• Assess individual strengths, needs, and life goals
• Develop person-centered plans in collaboration with the individual and their circle of support
• Coordinate services that align with individuals’ goals and ensure timely access to supports
• Monitor service delivery and adjust supports to remain responsive and effective
• Document all activities and communications according to regulatory and agency standards
• Support families with tools and guidance to promote informed decision-making
• Engage in ongoing professional development and training

Skills

Interpersonal skills

Organizational skills

Communication skills

Independent work

Caseload management

Education

Bachelor's degree in social sciences

2+ years related experience in human services

Job description

Service Access & Management, Inc. (SAM) is seeking a Supports Coordinator to empower individuals with IDD to live self-directed, fulfilling lives through advocacy, person-centered planning, and coordinated supports.

Based in Lackawanna County, PA, this community-based role offers remote flexibility and regular, office-style hours. The position requires collaboration, strong organizational skills, and clear communication to build durable supports.