IDD Residential Supervisor & Team Leader

Penn--mar-Human-Services; Dallastown (York County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid vacation and holidays

Referral bonus program

Extensive training and Career Ladders

Supportive leadership

Medical, dental, vision, disability

Job summary

Penn-Mar is seeking a Residential Supervisor to lead Direct Support Professionals in a IDD program across homes, community and remote supports. You will supervise DSPs, schedule shifts, ensure documentation, and oversee health, safety, and personal care needs.

Responsibilities include staffing, conducting 90-day and annual reviews, ensuring trainings and certifications, and maintaining compliant records. Strong communication, organization, and leadership are essential.

Qualifications

• Minimum 2 years of experience in direct support/working with the IDD population.
• Minimum 2 years of experience supervising a team of more than 2 people.
• Must be at least 18 years old.
• High school diploma or equivalent required, Associate's or Bachelor's degree (in Human Services or related field) preferred.
• Valid Driver's License with at least 2 years of driving experience and a clean driving record.

Responsibilities

• Partner with the Program Manager to hire, train, onboard, provide oversight and feedback to DSPs in the execution of their duties.
• Complete 90 day and annual performance reviews for DSP’s and foster a culture of accountability within the program.
• Ensure DSP’s maintain required certifications and mandatory trainings.
• Follow all incident reporting based on state requirements in a timely manner to supervisor with descriptive and detailed documentation.
• Demonstrate an understanding and commitment to Penn-Mar’s Leadership Philosophy, which includes weekly 1:1 meetings with direct reports.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Analytical thinking

Team leadership

Flexibility

Time management

Problem solving

Adaptability

Education

High school diploma or equivalent

Associate or Bachelor’s in Human Services or related field preferred

Tools

Documentation software

Case management software

Job description

Penn-Mar is seeking a Residential Supervisor to lead Direct Support Professionals in a IDD program across homes, community and remote supports. You will supervise DSPs, schedule shifts, ensure documentation, and oversee health, safety, and personal care needs.

Responsibilities include staffing, conducting 90-day and annual reviews, ensuring trainings and certifications, and maintaining compliant records. Strong communication, organization, and leadership are essential.