IDD Residential Program Manager - Caring Team Leader

Community Options, Inc.; Village of East Syracuse (NY); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Competitive Insurance Benefits

Paid Holidays

Generous PTO

Employee Incentive & Discount Programs

403b Retirement Plan

Career growth opportunities

Tuition reduction partnerships

Job summary

Community Options, Inc. in Syracuse, NY seeks an experienced Residential Program Manager to lead a team delivering person-centered care for individuals with disabilities. You will support daily operations, staff development, and programmatic goals, coordinating with families and guardians.

Starting salary is $62,353.20 per year, with shifts Tue-Sat or Sun-Thu, 8:00 AM–4:00 PM. The role requires a Bachelor's degree preferred (HS diploma acceptable), 2 years of relevant experience, a valid

Qualifications

• Bachelor's degree preferred; High school diploma or equivalent required.
• Two years’ full-time work experience in supporting people with disabilities.
• Valid driver's license with a satisfactory driving record.
• Knowledge of state regulatory agency operations and standards for individuals with ID/DD.
• Criminal background, central registry, child abuse registry, and drug testing checks required.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed.
• Lead team performance through communication, training, and recognition.
• Develop and implement activity programs including the Meaningful Day curriculum.
• Communicate with families/guardians of individuals we support as needed.
• Support individuals per ISP/PCP including medication, meals, and behavior management.
• Complete program documentation and billable records accurately and timely.
• Monitor health and medical needs and report concerns promptly.
• Maintain relationships with families and guardians of individuals in our care.
• Ensure locations and vehicles are clean, stocked with supplies including groceries and medications.
• Additional tasks may be assigned.
• Cooperate with license and department staff during inspections.

Skills

Disability support experience

Staff supervision

Program management

Communication

Education

Bachelor's degree preferred; High school diploma or equivalent required

Job description

Community Options, Inc. in Syracuse, NY seeks an experienced Residential Program Manager to lead a team delivering person-centered care for individuals with disabilities. You will support daily operations, staff development, and programmatic goals, coordinating with families and guardians.

Starting salary is $62,353.20 per year, with shifts Tue-Sat or Sun-Thu, 8:00 AM–4:00 PM. The role requires a Bachelor's degree preferred (HS diploma acceptable), 2 years of relevant experience, a valid