IDD PROGRAM SUPPORT COORDINATOR

Resources for Human Development; Bethlehem (Northampton County); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

DailyPay Available

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Resources for Human Development (RHD) in Bethlehem, PA is seeking an IDD Program Support Coordinator to improve systems, support quality services, and help individuals with intellectual and developmental disabilities achieve meaningful outcomes.

This full-time role emphasizes SIS training coordination, data management, and regulatory compliance, with opportunities to collaborate across leadership and community partners while supporting a person-centered service environment.

Qualifications

• Bachelor's Degree in Human Services, Healthcare Administration, or related field preferred, or equivalent education and work experience
• ACRE Certification required
• Minimum of 3-5 years of experience in IDD services, compliance, Medicaid reimbursement, or program operations
• Strong organizational, data management, and reporting skills
• Ability to work collaboratively with program leadership, providers, and community partners
• Proficiency with computers, databases, and standard business software applications

Responsibilities

• Coordinate SIS training, certification, recertification, and assessment processes
• Serve as a resource for staff regarding SIS administration, interpretation, and service planning
• Collect, organize, and maintain data related to performance-based contracts and service delivery
• Develop and maintain tracking systems, reports, and dashboards to monitor program outcomes and benchmarks
• Monitor program enrollment and approved capacity requirements
• Coordinate NG5 reimbursement requests, documentation, and submissions
• Support admissions and referral processes across IDD and Behavioral Health programs
• Collaborate with leadership, providers, and regulatory agencies to ensure compliance and quality services
• Participate in special projects and operational initiatives while supporting a values-based service environment

Skills

Detail-Oriented

Analytical

Organized

Team-Oriented

Compassionate

Professional

Dependable

Committed to Helping Others

Education

Bachelor's Degree in Human Services, Healthcare Administration, or related field

ACRE Certification

Tools

Databases & Office Software

Job description

Make a DifferenceIDD Program Support Coordinator

Growth Day Program | Resources for Human Development (RHD)

Bethlehem, Pennsylvania

Full-Time

$23.48/hour

DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking a dedicated IDD Program Support Coordinator who is passionate about improving systems, supporting quality services, and helping individuals with intellectual and developmental disabilities achieve meaningful outcomes. This role is ideal for someone who excels in coordination, compliance, training, and program operations while maintaining a person-centered approach to service delivery.

If you're looking for a rewarding career where your work directly supports individuals, programs, and communities, we'd love to hear from you.

About Resources for Human Development

For more than 50 years, Resources for Human Development has provided innovative, person-centered services that empower individuals to reach their goals and live fuller, more independent lives.

The Growth Day Program supports individuals with intellectual and developmental disabilities through services designed to promote independence, community participation, skill development, and meaningful opportunities for growth.

Why Join Our Team?Competitive Pay & Benefits

• $23.48/hour
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Professional Development Opportunities
• Leadership Development Programs
• Cross-Training Opportunities
• Career Advancement Opportunities
• Exposure to Statewide IDD Operations
• Opportunities to Expand Skills in Compliance, Admissions, and Program Support

Meaningful Work That Matters

• Support Individuals with Intellectual and Developmental Disabilities
• Promote Person-Centered Services
• Improve Program Quality and Outcomes
• Strengthen Communities Through Meaningful Support
• Make a Positive Impact Every Day

What You'll Do

As an IDD Program Support Coordinator, you will:

• Coordinate Supports Intensity Scale® (SIS) training, certification, recertification, and assessment processes
• Serve as a resource for staff regarding SIS administration, interpretation, and service planning
• Collect, organize, and maintain data related to performance-based contracts and service delivery
• Develop and maintain tracking systems, reports, and dashboards to monitor program outcomes and benchmarks
• Monitor program enrollment and approved capacity requirements
• Coordinate Needs Group 5 (NG5) reimbursement requests, documentation, and submissions
• Support admissions and referral processes across IDD and Behavioral Health programs
• Collaborate with leadership, providers, and regulatory agencies to ensure compliance and quality services
• Participate in special projects and operational initiatives while supporting a values-based service environment

Who We're Looking For

You may be a great fit if you are:

• Compassionate
• Detail-Oriented
• Organized
• Analytical
• Team-Oriented
• Dependable
• Professional
• Committed to Helping Others

QualificationsRequired

• Bachelor's Degree in Human Services, Healthcare Administration, or a related field preferred, or equivalent education and work experience
• ACRE ( Association of Community Rehabilitation Educators) Certification required
• Minimum of 3-5 years of experience in IDD services, compliance, Medicaid reimbursement, or program operations
• Strong organizational, data management, and reporting skills
• Ability to work collaboratively with program leadership, providers, and community partners
• Proficiency with computers, databases, and standard business software applications

Preferred

• Experience with Supports Intensity Scale® (SIS) assessments
• Experience with Medicaid-funded services and reimbursement processes
• Knowledge of IDD regulations and person-centered service delivery

Schedule

• Full-Time
• Schedule based on program and operational needs
• Flexibility for occasional evenings, weekends, and travel may be required

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to sit, stand, bend, reach, stoop, twist, climb stairs, and drive a vehicle as needed
• Ability to perform essential job functions with or without reasonable accommodation

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.