IDD Program Supervisor

OneWell Health Care; Santa Ana (CA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Very competitive wages

Paid public holidays (if applicable)

Overtime pay

Biweekly direct deposit

DailyPay (get paid before payday)

401(k)

Job summary

OneWell Health Care is seeking an IDD Program Supervisor in Santa Ana, CA to oversee daily service delivery and staff support across IDD programs. The role ensures safe, compliant, and person-centered services in line with DDS and Regional Center requirements.

The supervisor coordinates documentation, staff coaching, and incident follow-up, while acting as a liaison with families, Regional Centers, and leadership. Office-based, full-time position with on-site work.

Qualifications

• Minimum of 1–2 years of experience in IDD services or direct support roles.
• CPR and First Aid certification required (or ability to obtain upon hire).
• Preferred: CPI, Pro-ACT, or equivalent behavioral intervention training.
• English proficiency required; bilingual skills are a plus.
• Valid California driver’s license and reliable transportation.
• Experience working with Regional Centers and Title 17 programs is preferred.
• Ability to document EVV, service notes, and ISP/IPP compliance.

Responsibilities

• Oversee daily service delivery and staff support for IDD programs.
• Ensure services are safe, compliant, and person-centered per DDS Title 17 and Regional Center requirements.
• Serve as liaison between individuals served, families, Regional Centers, and leadership.
• Provide guidance, coaching, and performance feedback to staff; no hiring/disciplinary authority.

Skills

English proficiency

Basic computer skills

HR systems

Scheduling systems

EVV systems

Education

High school diploma

Associate/Bachelor’s in Human Services

Tools

Spreadsheets

Email

Job description

We are seeking a dedicated IDD Program Supervisor in Santa Ana, CA.

IDD Program Supervisor | Home Health

Location: California
Employment Type: Full Time
Work Location: Office
Schedule: Standard
FLSA Status: Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable California law

About Our Company

OneWell Health Care and its affiliate, OneWell of California LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.

Position Summary

The Program Supervisor is responsible for overseeing daily service delivery and staff support within OneWell of California LLC’s Intellectual and Developmental Disabilities (IDD) programs. This role ensures that services are delivered in a safe, compliant, and person-centered manner in accordance with California Department of Developmental Services (DDS), Title 17 regulations, Regional Center requirements, and OneWell Health Care policies. The Program Supervisor serves as a key operational and compliance support to field staff while acting as a liaison between individuals served, families, Regional Centers, and internal leadership.

Position Scope

The Program Supervisor provides operational oversight of assigned programs, individuals served, and direct support staff. The role includes staff coordination, documentation review, service monitoring, and incident follow-up. While the Program Supervisor provides guidance, coaching, and performance feedback, this position does not have independent authority to hire, terminate, or issue final disciplinary actions.

Key Responsibilities

The Program Supervisor is responsible for ensuring high-quality, person-centered service delivery; maintaining staff compliance with care plans and regulatory requirements; ensuring accurate and timely documentation; and maintaining ongoing communication with internal and external stakeholders, while responding promptly to service, safety, or compliance concerns. This role may also support onboarding and shadowing of new staff, assist with training initiatives and refreshers, participate in care team meetings and Regional Center reviews, help management with operational reporting, and provide after-hours or on-call support as assigned.

Regulatory Frameworks

The Program Supervisor must comply with and operate within:

• California Department of Developmental Services (DDS)
• Title 17 California Code of Regulations
• Regional Center policies and service authorizations
• HIPAA and confidentiality laws
• California Labor Code and wage/hour laws
• OneWell Health Care policies and procedures

Confidentiality

This position requires access to protected health information (PHI), employee records, and sensitive operational data. The Program Supervisor must maintain strict confidentiality at all times and comply with HIPAA, state privacy laws, and OneWell confidentiality policies. Unauthorized disclosure may result in disciplinary action up to and including termination.

Documentation Requirements

Required documentation responsibilities include:

• EVV and service note verification
• Incident and special incident reports
• ISP/IPP compliance documentation
• Staff performance and observation records
• Timesheet and attendance verification

All documentation must be completed accurately, timely, and in accordance with regulatory standards.

Certifications

Required:

• CPR and First Aid certification (or ability to obtain upon hire)

Preferred or as assigned:

• CPI, Pro-ACT, or equivalent behavioral intervention training

Education

Required:

• High school diploma or equivalent

Preferred:

• Associate’s or Bachelor’s degree in Human Services, Social Work, Psychology, or related field

Experience

Required:

• Minimum of 1–2 years of experience in IDD services or direct support roles

Preferred:

• Supervisory or lead experience in community-based services
• Experience working with Regional Centers and Title 17 programs

Technical Skills

• Proficiency with EVV systems and electronic documentation
• Basic computer skills (email, spreadsheets, reporting tools)
• Ability to navigate internal HR and scheduling systems

Languages

English proficiency (spoken and written) required. Bilingual skills are a plus, depending on program needs.

Driver License

Valid California driver’s license required. Must maintain an acceptable driving record. Reliable transportation required.

Travel Requirement

This is a community-based role requiring regular travel to: Individual homes Program sites Community locations Regional Center meetings.

Legal Disclaimer

This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.

Benefits Description

Compensation and Financial Benefits

• Paid sick leave
• Vacation time
• Very competitive wages
• Paid public holidays (if applicable)
• Overtime pay
• Biweekly direct deposit
• DailyPay (get paid before payday)
• Retirement plan benefits 401(k)

Health & Wellness Benefits (available for full time employees)

• Medical (PPO, Flex, and HSA plans)
• Dental
• Vision
• Critical Illness Insurance
• Accident Insurance
• Hospital Insurance
• Short-Term Disability
• Long-Term Disability & Life Insurance
• Employee Assistance Program (EAP)
• Pet Insurance

Work-Life Balance & Other Benefits

• Supportive supervisor and work environment