IDD Executive Director

00 RHA Health Services, LLC; Kannapolis (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

RHA Health Services, LLC seeks an Executive Director to lead an IDD program in Kannapolis, NC, overseeing clinical, administrative, and operations to deliver person-centered services. You will drive regulatory compliance, quality improvement, workforce development, and fiscal stewardship while partnering with families and community partners to advance outcomes for individuals served.

The role requires strong leadership, strategic planning, and collaboration with regulators to ensure safety and

Qualifications

• Bachelor’s degree required; master’s preferred.
• Minimum 5 years of leadership in IDD or related healthcare/human services settings.
• Knowledge of HCBS, CMS, CARF and state licensing standards.

Responsibilities

• Leads overall management of the unit with person-centered service delivery.
• Oversees clinical, administrative and operational departments to ensure program integrity.
• Maintains up-to-date regulatory knowledge and addresses non-compliance or risk.
• Provides fiscal oversight and ensures adherence to budgetary targets.
• Leads Quality Management and continuous quality improvement initiatives.

Skills

Leadership experience

Regulatory knowledge

Budget/financial acumen

Interdisciplinary team leadership

Education

Bachelor’s in human services/health administration/social work

Master’s degree preferred

Job description

We are hiring for: IDD Executive Director Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

DUTIES AND RESPONSIBILITIES:

Operational Leadership and Oversight

• Leads the overall management of the business unit, ensuring person-centered service delivery, program integrity, and a strong organizational culture.
• Oversees and integrates the work of clinical, administrative, and operational departments, including Home Managers, QDDPs/QMRPs, Program Managers, Clinical Professionals, Behavioral Specialists, Nursing, Dietitians, Training Coordinators, Business Managers, and other unit staff.
• Maintains up-to-date knowledge of federal, state, and local regulatory requirements and proactively addresses areas of non-compliance or risk.
• Provides fiscal oversight, supports efficient resource allocation, and ensures adherence to the unit's budgetary goals and financial targets.

Quality and Compliance

• Provides leadership to the Quality Management Team to drive measurable improvements in outcomes and quality of care for individuals served.
• Oversees the implementation and monitoring of Personal Outcome Measures (POMs) to maximize individualized support, autonomy, and quality of life for every person supported.
• Directs the development, execution, and monitoring of the unit's Quality Improvement Plan, ensuring progress on identified initiatives and corrective actions.
• Oversees the unit's quality assurance processes including audits, chart reviews, incident tracking, and risk mitigation strategies to promote safety, health, and well-being of individuals supported.
• Prepares for and leads the response to regulatory audits, life safety surveys, certification, and licensure reviews, and LME/MCO monitoring activities.
• Ensures timely development and implementation of Plans of Correction (POCs), tracks progress to resolution and communicates outcomes to internal and external stakeholders including the corporate office.

Clinical and Programmatic Oversight

• Ensures appropriate clinical oversight by licensed and credentialed professionals and supports the consistent integration of clinical best practices in all service settings.
• Ensures services are aligned with the industry's best practices, regulatory standards, accreditation guidelines, and the organization's mission and values.

Workforce Development and Team Management

• Leads implementation of staff training initiatives to ensure workforce readiness and compliance with required competencies, policies, and procedures.
• Builds and sustains a culture of professional development, employee engagement, and high performance across all roles and functions.

Stakeholder Engagement and Collaboration

• Collaborates with external agencies, families, and community partners to strengthen service offerings and promote engagement.

SUPERVISORY RESPONSIBILITIES:

• The Executive Director provides direct and indirect supervision to all positions within the Unit's operations team. This includes Qualified Professionals (QPs), Supervisors, Clinical staff (such as Nurses, Behavioral Health Specialists, Psychologists, and Dietitians), Administrative personnel, Program Managers, Training Coordinators, and other team members involved in the delivery and oversight of services. The Executive Director is responsible for building high-performing teams, fostering leadership at all levels, and ensuring effective performance management across all functions.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in human services, Health Administration, Social Work, or a related field required; master's degree preferred.
• Minimum of five (5) years of leadership experience in IDD services, long term care facilities or related healthcare/human services settings.
• Demonstrated knowledge of regulatory standards and quality frameworks applicable to IDD services (e.g., HCBS, CMS, CARF, state licensing bodies).
• Proven ability to lead interdisciplinary teams and drive service excellence in a complex, regulated environment.
• Strong financial acumen, including experience managing operating budgets and business performance metrics.
• Exceptional in