Executive Director, IDD Operations

RHA Health Services, LLC; Hendersonville (NC); On-site; USD 90,000 - 110,000; Full time

Job summary

A leading health services provider is looking for an Executive Director, IDD Operations in Hendersonville, North Carolina. This full-time role involves overseeing the operations of intellectual and developmental disabilities services, driving operational efficiency, managing budgets, and mentoring staff. The ideal candidate has proven expertise in operations management and over 5 years of experience in a leadership position. A bachelor's degree is required, with a master's preferred. Exceptional leadership and interpersonal skills are a must.

Qualifications

• Proven expertise in operations management and budgeting.
• Experience leading teams and promoting operational excellence.
• Strong leadership skills to maintain high-quality standards.

Responsibilities

• Oversee operational aspects of intellectual and developmental disabilities services.
• Drive operational efficiency and manage budgets.
• Lead and mentor teams to ensure excellent service delivery.

Skills

Operations management

Budgeting

Leadership

Communication

Interpersonal skills

Education

Bachelor's degree in business management or healthcare administration

Master's degree (preferred)

Job description

RHA Health Services, founded in 1989, is a leading provider of services for individuals with intellectual and developmental disabilities (IDD) across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Over time, the organization has expanded its offerings to include behavioral health services and support for individuals with mental health and substance use needs, as well as services for those who are Deaf and Hard of Hearing. RHA is dedicated to helping individuals live their best lives by achieving personal goals, fostering meaningful community relationships, and promoting health and wellness. With a mission centered on the people they serve, RHA is committed to delivering high-quality, compassionate care that meets the diverse needs of the communities they serve.

Role Description

We are seeking an Executive Director, IDD Operations to oversee and lead the operational aspects of our intellectual and developmental disabilities services. This is a full-time position. Responsibilities include driving operational efficiency, managing budgets, leading and mentoring teams, and ensuring excellent service delivery aligned with organizational goals. The Executive Director will also work to maintain and enhance customer service standards while analyzing operational performance to inform strategic decision-making.

Qualifications

• Proven expertise in operations management, budgeting and organic growth.
• Experience in leading and managing teams while building a culture of continuous learning and operational excellence.
• Strong leadership skills in maintaining a compliant operations meeting high standard of quality.
• Excellent organizational, communication, and interpersonal skills.
• Minimum of a bachelor's degree in business management, healthcare administration, or a related field (master’s degree preferred)
• Experience in IDD preferred; however, will consider candidates with experience in behavioral health, skilled nursing or other healthcare services.
• Minimum 5 years' experience in an operational leadership position.