ID/DD Program Supervisor — Staff Leader & Trainer

IHA; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits Start Day 1 of Employment

Medical, Dental, Vision, and Life Ins.

403(b) Retirement Plan

Paid Time Off (PTO) and Paid Holidays

Job summary

Pittsburgh Mercy is seeking a Supervisor in the Intellectual and Developmental Disabilities department to lead staff and ensure high-quality care for individuals with intellectual disabilities. This role oversees daily operations, supervises and trains staff, and promotes a collaborative, person-centered environment aligned with our mission and values.

Join a team dedicated to quality service, staff development, and ongoing program improvement in a supportive, mission-driven setting.

Qualifications

• Master’s degree or above with at least 1 year of experience working directly with individuals with intellectual disabilities.
• Bachelor’s degree with at least 3 years of experience working directly with individuals with intellectual disabilities.

Responsibilities

• Provide leadership, coaching, and performance management to direct care staff; coordinate staffing schedules.
• Oversee onboarding and ongoing training to meet regulatory and organizational standards.
• Manage day-to-day operations of the program, ensuring quality service delivery.
• Foster strong relationships with individuals served, families, staff, and external partners.
• Address concerns and resolve conflicts in a timely, professional manner.
• Participate in quality assurance initiatives and contribute to program development and innovation.

Skills

Staff supervision

Training & development

Leadership

Communication

Problem solving

Collaboration

Education

Master’s degree or above

Bachelor’s degree

Job description

Pittsburgh Mercy is seeking a Supervisor in the Intellectual and Developmental Disabilities department to lead staff and ensure high-quality care for individuals with intellectual disabilities. This role oversees daily operations, supervises and trains staff, and promotes a collaborative, person-centered environment aligned with our mission and values.

Join a team dedicated to quality service, staff development, and ongoing program improvement in a supportive, mission-driven setting.