ICQA Operations Manager: Quality & Efficiency

Amazon; Goodyear (AZ); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon in Goodyear, AZ is seeking an Operations Manager to lead and develop a mixed team of salaried and hourly associates. You will drive safety, quality, attendance and performance, empower your team with the tools they need, and use data-driven decision making to improve productivity and delivery accuracy.

You will coordinate across safety, engineering, quality, and HR to meet business objectives, manage shifts up to long hours, and adapt to a fast-paced environment.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet objectives.

Skills

Team leadership

People management

Analytical thinking

Data-driven decisions

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent, or 2+ years Amazon experience

Job description

Amazon in Goodyear, AZ is seeking an Operations Manager to lead and develop a mixed team of salaried and hourly associates. You will drive safety, quality, attendance and performance, empower your team with the tools they need, and use data-driven decision making to improve productivity and delivery accuracy.

You will coordinate across safety, engineering, quality, and HR to meet business objectives, manage shifts up to long hours, and adapt to a fast-paced environment.