ICONA Avalon- Banquet Server

Icona Resorts 1; Avalon (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

ICONA is seeking a Banquet Server to perform food and drink serving duties at special events and maintain guest satisfaction. You will set up events, assist with buffets, and ensure proper dress code and knowledge of banquet menus.

Interact with guests in a positive, friendly, and efficient manner and coordinate with the banquet supervisor. The role requires full-time hours, including nights, weekends, and holidays; prior banquet/catering experience is preferred; ServSafe certification is a

Qualifications

• High school diploma or equivalent.
• Must be of legal age according to state regulations to serve alcohol.
• Prior banquet/catering experience.
• Compliant with state Alcoholic Beverage Control regulations.
• ServSafe certified.

Responsibilities

• Assist in the set up for events by putting out tablecloths, place settings and arranging table placement.
• Setup buffets with food presentation standards and practices in mind, ensuring safe food handling performance.
• Maintain complete knowledge of table numbers, room capacity, proper table set-up, and dress code of the event.
• Organize assigned stations to ensure readiness prior to guests' arrival.
• Have complete knowledge of ICONA’s banquet menus and food preparation.
• Serve plated dinners to guests, carrying plates on food trays.
• Keep water glasses filled; remove each round of plates and replenish utensils.
• Maintain communication with banquet supervisor as well as other servers and event organizers.
• If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, offer a taxi.
• Perform cleaning tasks and breakdown of service.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Performs other duties as directed.
• Weekly attendance to Aloha Culture Meeting

Skills

Communication Proficiency

Guest Focus

Organizational Skills

Stress Management

Time Management

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Iconavest Operating LLC - Avalon, NJ 08202

Job Title Banquet Server

Classification Non-Exempt

Reports to Banquet Manager

Job Description

Summary/Objective TheBanquet Serveris responsible forperforming food and drink serving duties atspecial eventswhile interacting with guests in a positive,friendly,and efficient manner.

Essential Functions

• Assist in the set up for events by putting out tablecloths, place settings and arranging table placement.
• Setup buffets with food presentation standards and practices in mind, ensuring safe food handling performance.
• Maintain complete knowledge of table numbers, room capacity, proper table set-up, and dress code of the event.
• Organize assigned stations to ensure readiness prior to guests' arrival.
• Have complete knowledge of ICONA’s banquet menus and food preparation.
• Serve plated dinners to guests, carrying plates on food trays.
• Keep water glasses filled; remove each round of plates and replenish utensils.
• Maintain communication with banquet supervisor as well as other servers and event organizers.
• If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene.
• Perform cleaning tasks and breakdown of service.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Performs other duties as directed.
• Weekly attendance to Aloha Culture Meeting

Competencies

• CommunicationProficiency.
• GuestFocus.
• Organizational Skills.
• Stress Management/Composure.
• Time Management.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

An event venue and commercial kitchenenvironment.The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping,fallsand burns. Frequent hand washing isrequired.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling,stoopingand crouching. The position may require occasional lifting of products weighing up to50pounds.

PHYSICAL ENVIRONMENTAL DEMANDS:

• Stand- Over3/4thof the time
• Walk- Over2/3rdof the time
• Sit- Under1/3rdof the time
• Use hands to fingers, handle or feel- Over2/3rdof the time
• Reach with arms and hands- Over2/3rdof the time
• Climb or balance- Up to1/3rdof the time
• Stoop, kneel, crouch or crawl- Up to1/3rdof the time
• Talk or hear- Over2/3rdof the time
• Lift minimum of 5lbs.-50lbs.- Over1/3rdof the time
• Adherence to all policy and procedures delineated in theICONA Handbook

Position Type/Expected Hours of Work

This is a full-time position.This role requires forty plus hours toincludenights,weekends,and holidays.

Travel

No travel is expected for this position.

QualificationsRequired Education and Experience

• High school diploma or equivalent required.
• Must be of legal age according to state regulations to serve alcohol.
• Priorbanquet/cateringexperience.

Additional Eligibility Qualifications

• Compliant withstateAlcoholic Beverage Control regulations.
• ServSafecertified.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that arerequired ofthe employee for this job. Duties,responsibilitiesand activities may change at any timewith or without notice.