ICM Team Lead — Behavioral Health & Care Coordination

Community Service Board of Middle Georgia; Dublin (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off

401(k) Plan

Disability Insurance

Employee Assistance Program

Paid Training

Career Growth

Job summary

The Community Service Board of Middle Georgia is seeking an experienced ICM Team Lead to supervise and coordinate intensive case management services for adults with SPMI in Dublin, GA. The role focuses on ensuring timely engagement and alignment with Individual Recovery Plans (IRP).

You will lead weekly treatment team meetings, monitor performance and compliance, and collaborate with providers, housing and community resources to promote recovery and continuity of care.

Qualifications

• Master's degree in psychology, social work, counseling education, or human services.
• GA counseling license (LPC, LCSW or LMFT) required.
• Strong supervision and collaboration capabilities.
• Experience working with adults with SPMI preferred.
• Proficiency with MS 365 and documentation systems.

Responsibilities

• Provide day-to-day supervision and coaching to ICM staff.
• Conduct weekly treatment team meetings and monthly reviews for each enrolled individual.
• Monitor staff productivity, documentation quality, and compliance with program standards.
• Assist with onboarding, mentoring, and ongoing development of ICM staff.
• Coordinate care across behavioral health, medical, housing, financial, vocational, and community services.

Skills

Staff supervision

Team leadership

Documentation & compliance

Microsoft 365 Office

Communication skills

Interpersonal skills

Independent work

Organizational skills

Time management

Education

Master's degree in psychology, social work, counseling education, or human services

GA counseling license (LPC, LCSW or LMFT)

Tools

Microsoft 365 Office

Job description

The Community Service Board of Middle Georgia is seeking an experienced ICM Team Lead to supervise and coordinate intensive case management services for adults with SPMI in Dublin, GA. The role focuses on ensuring timely engagement and alignment with Individual Recovery Plans (IRP).

You will lead weekly treatment team meetings, monitor performance and compliance, and collaborate with providers, housing and community resources to promote recovery and continuity of care.