ICF Program Coordinator

HILLS & DALES CHILD DEVELOPMENT CENTER; Dubuque (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

HILLS & DALES CHILD DEVELOPMENT CENTER in Dubuque, IA is seeking a Full-Time ICF Program Coordinator. Schedule is 8am-5pm with flexibility; training may extend beyond business hours.

The role oversees active treatment programs for residents, directs staff, and ensures compliance with CARF and regulatory standards. The position includes leading admissions, supervising a cohesive team, onboarding new employees, and providing direct support as needed.

Qualifications

• Bachelor's degree in a Human Services field preferred.
• Associate of Arts degree with one-year experience in a direct support setting will be considered.
• Minimum of one-year supervisory experience demonstrated leadership ability with two years in a direct support facility.
• Minimum of one-year experience working directly with persons with intellectual and/or developmental disabilities.
• QBS Certification within 6 months.
• Valid driver's license and ability to drive agency vehicle(s).
• Ability to obtain a Class C (CDL) endorsement, as assigned.

Responsibilities

• Directs team in planning, coordinating and implementing the Organization's programs and procedures for the individuals served.
• Prepares and facilitates resident admissions & discharges.
• Participates in pre-admission visits with potential residents & families.
• Carries out supervisory responsibilities including interviewing, hiring, and training employees; ensuring staff training; scheduling and directing work; hands-on training.
• On-boarding of new employees with training plans, paperwork, introductions, and setting up work areas.
• Provides direct support on an as-needed basis.

Skills

Supervision

Leadership

Staff training

Team coordination

Education

Bachelor's degree in a Human Services field

Associate of Arts degree with one-year experience in a direct support setting

Minimum one-year supervisory experience with two years in a direct support facility

Job description

FULL-TIME, ICF Program Coordinator:

Position located in Dubuque, Ia

Full-Time 80 hours Exempt, Salaried Position:

Schedule: 8am - 5pm w/flexibility

* Training hours may be outside business hours

* On-Call holiday or weekend hours may required.

The Program Coordinator is responsible for integrating and monitoring the active treatment program of each assigned resident in a manner that is consistent with current federal, state, local ICF/ID regulations and CARF standards. The Program Coordinator will direct the work and provide supervision and leadership of assigned staff through the mentoring and development of a cohesive team.

Responsibilities Include:

1. Directs team in the planning, coordinating and implementing of the Organization's programs and procedures for the individuals served.
2. Prepares and facilitates resident admissions & discharges.
3. Participates in pre-admission visits with potential residents & families.
4. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include:
   1. Interviewing, hiring, and training employees;
   2. Assuring assigned staff are scheduled for required classroom training.
   3. Developing and maintaining assigned employee work schedules;
   4. Planning, assigning, and directing work;
   5. Working directly with the new employee in the home to provide hands on training, which would include scheduling themselves and/or designated staff to train on the new employee's regularly assigned shift (including weekends). Training to include resident-specific information as well as the general schedule and workflow is for assigned home;
5. Assists with the on-boarding of new employees to include but not limited to providing the employee with a written plan for training; having the relevant paperwork ready; introducing the employee to residents, department staff & others; setting up the work area as needed for the new employee; scheduling one-on-one time with the employee; supporting the employee to learn the agency culture to include the mission statement and values; holding meetings with the employee at regular intervals to determine additional training needs.
6. Provides direct support on an as needed basis.

(See full job description for full responsibilities)

Requirements:

1. Free from convictions or prior employment history of child or resident abuse or dependent adult abuse.
2. A Bachelor's degree in a Human Services field is preferred, an Associate of Arts degree with one-year experience in a direct support setting, or a minimum of one-year supervisory experience demonstrated leadership ability with a minimum of two years experience in a direct support facility will be considered.
3. Minimum of one-year experience working directly with persons with intellectual &/or developmental disabilities.
4. QBS Certification within 6 months.
5. Valid driver's license and ability to drive agency vehicle(s).
6. Ability to obtain a Class C (CDL) endorsement, as assigned.