Service Coordinator Float

Orland Park Area Chamber of Commerce; Illinois; On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Optional vision insurance

Dental insurance

Critical illness insurance

Accident insurance

Company-paid disability insurance (LT/

Company-paid disability insurance

Company-paid life insurance

Paid holidays, sick time, vacation

401(k) with company match

Cell phone stipend

Job summary

CTF Illinois is seeking a compassionate, adaptable Service Coordinator Float to provide leadership and clinical oversight across day program locations. This role supports staff during vacancies, leaves, and startups while ensuring high-quality services and regulatory compliance.

The position requires a Bachelor's or Master's in a Human Services field, QIDP/QMHP readiness, and at least one year of I/DD or mental illness experience, plus a valid IL driver's license and MS Office proficiency.

Qualifications

• Bachelor's or Master's degree in Social Work, Psychology, Counseling, Rehabilitation Counseling, Education, Family Therapy, Vocational Counseling, or related Human Services field.
• Meet qualifications for QIDP and QMHP certification/training.
• Minimum one year of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or mental illness.
• Valid Illinois driver's license with an acceptable driving record.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Lead and support day program operations across multiple CTF Illinois locations.
• Supervise, coach, and develop direct care staff to ensure quality services.
• Deliver person-centered programs that promote independence, choice, and community inclusion.
• Coordinate services with individuals, families, guardians, and interdisciplinary teams.
• Monitor documentation, financial records, and program compliance with agency, state, and federal requirements.
• Ensure the health, safety, and rights of individuals receiving services.
• Provide crisis intervention, behavioral support, and operational guidance as needed.
• Conduct site visits, quality assurance reviews, and continuous improvement activities.
• Travel between program locations to provide leadership support based on operational needs.

Skills

Leadership

Staff coaching

Regulatory compliance

Interdisciplinary coordination

Education

Bachelor's or Master's degree in Social Work/ related Human Services field

Tools

Microsoft Office

Job description

Schedule: Full-Time | Monday–Friday, 8:00 AM–4:00 PM (hours may vary based on program needs)

CTF Illinois is seeking a compassionate, adaptable, and motivated Service Coordinator Float to provide leadership and clinical oversight across multiple day program locations. This position is ideal for an experienced human services professional who enjoys variety, problem-solving, and making a meaningful impact in the lives of individuals with intellectual and developmental disabilities (I/DD).

As a Service Coordinator Float, you will provide temporary leadership support during staff vacancies, leaves of absence, new program start-ups, and other operational needs while ensuring high-quality services, regulatory compliance, and continuity of care.

What You'll Do

• Lead and support day program operations across multiple CTF Illinois locations.
• Supervise, coach, and develop direct care staff to ensure quality services.
• Deliver person-centered programs that promote independence, choice, and community inclusion.
• Coordinate services with individuals, families, guardians, and interdisciplinary teams.
• Monitor documentation, financial records, and program compliance with agency, state, and federal requirements.
• Ensure the health, safety, and rights of individuals receiving services.
• Provide crisis intervention, behavioral support, and operational guidance as needed.
• Conduct site visits, quality assurance reviews, and continuous improvement activities.
• Travel between program locations to provide leadership support based on operational needs.

Qualifications

Required

• Bachelor's or Master's degree in Social Work, Psychology, Counseling, Rehabilitation Counseling, Education, Family Therapy, Vocational Counseling, or a related Human Services field.
• Meet qualifications for QIDP and QMHP certification/training.
• Minimum one year of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or mental illness.
• Valid Illinois driver's license with an acceptable driving record.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Preferred

• Previous experience as a Direct Support Professional (DSP) or Registered Behavior Technician (RBT).
• Previous QIDP and/or QMHP certification.
• Additional experience supporting individuals with developmental disabilities.
• Pay Rate: $21-$23.50/hr
• Optional vision, dental, critical illness, and accident insurance
• Company-paid short-term and long-term disability insurance
• Company-paid life insurance
• Paid holidays, sick time, and accrued vacation
• 401(k) retirement plan with company match
• Cell phone stipend

CTF Illinois is dedicated to helping people with intellectual and developmental disabilities reach their full potential through the power of Communities That Transform Futures. Our success is measured by the lives we touch through high-quality, person-centered programs and services.

Our work is fueled by dedicated staff, caring volunteers, and generous donors. We offer a wide range of community-based programs designed to meet the unique needs, goals, and choices of each individual we serve, supporting people and their families throughout every stage of life.

CTF Illinois is proud to be an Equal Opportunity Employer.

Additional Info

Job Type : Full-Time