Icelandic Speaking Solutions Consultant — Relocation Included

Employers from Greece; United States; Remote; USD 23.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Dynamic career path

Zusammenfassung

Mercier Consultancy Group seeks an Icelandic Speaking Solutions Consultant to support Icelandic clients in Bulgaria. You will deliver high-quality service, resolve inquiries, and act as a primary contact while collaborating with cross-functional teams in a fast-paced international environment.

Relocation is provided. Fluency in Icelandic and English is essential, along with a genuine passion for customer service and problem-solving skills. EU passport holders are preferred.

Qualifikationen

• Native or fluent Icelandic (spoken and written) is mandatory.
• EU passport (mandatory).
• Strong passion for delivering excellence within customer support services.
• Professional proficiency in English to collaborate in a multinational workplace.
• Excellent problem-solving skills and a proactive, customer-centric mindset.
• Previous experience in a service-oriented role is valued for this Icelandic-speaking consult position in Bulgaria.

Aufgaben

• Provide high-quality support to Icelandic-speaking clients in customer support services.
• Act as primary contact for Icelandic-speaking customers with professional communication.
• Analyze complex customer issues and provide innovative solutions per company guidelines.
• Collaborate with cross-functional teams to streamline service delivery and improve metrics.
• Maintain comprehensive records of client interactions in the CRM system.

Kenntnisse

Icelandic fluency

EU passport

English proficiency

Problem solving

Customer-centric mindset

Service-oriented experience

Jobbeschreibung

Mercier Consultancy Group seeks an Icelandic Speaking Solutions Consultant to support Icelandic clients in Bulgaria. You will deliver high-quality service, resolve inquiries, and act as a primary contact while collaborating with cross-functional teams in a fast-paced international environment.

Relocation is provided. Fluency in Icelandic and English is essential, along with a genuine passion for customer service and problem-solving skills. EU passport holders are preferred.