Ice Rink Member Services Assistant/Skate Guard

University of Wisconsin–Madison; Madison (WI); On-site; USD 22,000 - 28,000; Part time

Job summary

University of Wisconsin–Madison is seeking an Ice Rink Member Services Assistant/Skate Guard to monitor participants on the ice and operate the front desk selling skate passes. The role is UW Student Jobs, not remote, located at the Bakke Recreation & Wellbeing Center.

Anticipated start dates include Fall 2026, with hours varying from 4 to 30 per week. Wage range is $16–$20 per hour, with multiple shifts available to accommodate student schedules.

Qualifications

• When not remote, staff must be friendly and team-oriented.
• Ability to read weekly update emails to stay current on rink policies and events.
• Interest in learning roles and opportunities for promotion.
• Motivation to pick up shifts to maximize earnings is a plus.

Responsibilities

• Practice and enforce all facility policies to ensure patron safety.
• Check in members at the Sub-Zero Rink Desk.
• Answer the phone professionally.
• Assist other staff areas with preparation and operation of programs.
• Demonstrate qualities reflecting the Division of Recreation & Wellbeing.

Skills

Friendly team player

Read weekly updates

Learn positions & promote

Motivation to pick up shifts

Job description

Ice Rink Member Services Assistant/Skate Guard

Job No: 506065

Division/Organization: Recreation & Wellbeing

Department: Ice

Job Type: UW Student Jobs

Remote Eligbility: Not Remote

Location: Bakke Recreation & Wellbeing Center

Salary/Wage Range or Lump Sum: $16.00 per hour

Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Customer Service

Department Overview:

This position rotates between monitoring our participants on the ice and working the front desk selling skate passes.

Anticipated Start Date:

Hiring for Fall 2026, Winter Break, and Spring 2027

Remote Work Eligibility Detail:

Not Remote

Anticipated Hours Per Week:

Minimum: 4 hours Maximum:30 hours

Schedule:

Work is scheduled around student obligations. Our hours of operation vary by the day and time of year. It is not uncommon for us to be open from 6am - Midnight on weekdays and 8am - 10pm on weekends. We have reduced hours around breaks and in the summer. Working some weekend or late night hours is likely in this position.

Salary/Wage Range/Lump Sum:

Minimum: $16.00 per hour Maximum:$20.00 per hour

Number of Positions:

3

Qualifications:

• Being a friendly team player.
• The ability to read weekly update emails to stay current on rink policies and events.
• The ability to learn our positions & get promoted.
• The desire to make money and the motivation to pick up shifts to make more money is preferred.

Knowledge, Skills & Abilities:

• Provide great customer service
• The ability to make all of our members and participants feel welcome
• Communication, leadership and organizational skills.
• The ability to work throughout all hours of facility operation including some nights and weekends.
• The ability to balance academic and job responsibilities.
• The ability to attend department-wide and program specific trainings.
• A love of skating is a plus!

Position Summary/Job Duties:

• Practicing and enforcing all facility policies and procedures to ensure patron safety
• Check in our members at the Sub- Zero Rink Desk
• Answer the phone in a professional manner
• Assist other staff areas with the preparation and operation of their program areas
• Demonstrate qualities that positively reflect the Division of Recreation & Wellbeing

Physical Demands:

Standing during some busy times in order to manage skate and other equipment rentals. It can get cold in the rink so warm attire is recommended. Staff jackets are provided.

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Advertised: October 25, 2026 09:00 AM Central Daylight Time
Applications close: November 08, 2026 11:55 PM Central Standard Time