Ice & Events Rink Supervisors (Part Time) (58529)

Paycom - ATS; Cheyenne (WY); On-site; USD 21,000 - 26,000; Part time

Job summary

City of Cheyenne’s Ice & Events division seeks a Rink Supervisor to ensure top-notch customer service at 28 - Ice & Events Center, Cheyenne. This part-time role includes opening/closing the facility, supervising rink attendants, and maintaining cleanliness and safety throughout the venue.

The position requires 16 years of age or older with a sound work ethic and the ability to work irregular hours including nights and weekends. Training in relevant procedures may be provided.

Qualifications

• Must be 16 years of age at time of application.
• Preferred: Experience within related facility.

Responsibilities

• Provide excellent customer service to patrons.
• Handling customer questions and concerns.
• Money handling.
• Provide information to patrons concerning programs, pricing, and schedules.
• Oversight of Part-Time Rink Attendants.
• Facility opening and closing.
• Custodial services, including sweeping, mopping, glass cleaning, and restroom/locker room cleaning.
• Concessions and food handling as needed.
• Perform other duties and responsibilities as required.

Skills

Customer service

Money handling

Communication

Independence

Written communication

Adaptability

Instruction following

Job description

Job Details: Job Location: 28 - Ice & Events Center - Cheyenne, WY 82001, Position Type: Part Time, Education Level: None, Salary Range: $15.45 - $18.54 Hourly, Job Category: Customer Service, Rink Supervisor

JOB TITLE:

Rink Supervisor

CLASSIFICATION:

Non-Exempt – Part Time

DEPARTMENT:

CRE/Ice & Events

SUPERVISOR:

Ice & Events Manager, Program Coordinator & Maintenance Supervisor

SALARY:

$15.45-$18.54 Per Hour

GENERAL JOB DESCRIPTION

This position’s primary role is to provide excellent customer service to patrons. Applicant must have a sound work ethic and be diligent in facility upkeep practices.

PRIMARY DUTIES AND RESPONSIBILITIES

• Excellent customer service
• Handling customer questions and concerns
• Money handling
• Provide information to patrons concerning programs, pricing, and schedules.
• Oversight of Part-Time Rink Attendants
• Facility opening and closing.
• Custodial services, not limited to sweeping, mopping, glass cleaning, cleaning restrooms and locker rooms.

SECONDARY DUTIES AND RESPONSIBILITIES

• Concessions and food handling
• Any duties assigned by the Ice and Event Manager, Program Coordinator, and Night Manager.
• Perform other duties and responsibilities as required.

KNOWLEDGE, SKILLS, AND ABILITIES

• General office equipment
• English usage, spelling, grammar, and punctuation
• Work independently in the absence of supervision.
• Communicate clearly and concisely, both orally and in writing
• Adapt to changing work conditions.
• Understand and carry out oral and written directions.
• Establish and maintain effective working relationships with officials, outside agencies, City staff, and the public.
• Willing to be trained in Olympia ice resurface usage.

QUALIFICATIONS FOR THE JOB

Required:

• Must be 16 years of age at time of application.

Preferred:

• Experience within related facility.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required tomaintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, and writing. The employee is also required tomaintain physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time and lifting to 30 pounds. Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities.

Working Environment:

Both indoor and outdoor environments, and cold working conditions. Irregular work hours, including nights and weekends.

I will regularly review, understand, and adhere to the City of Cheyenne Employee Handbook and Rules & Regulations, as applicable to part-time employees. These documents are located on the City of Cheyenne website, under the Human Resources tab, and are updated annually.