Ice & Events Rink Supervisors (Part Time)

Paycom - ATS; Cheyenne (WY); On-site; USD 21,000 - 26,000; Part time

Job summary

City of Cheyenne is seeking a part-time Rink Supervisor to deliver friendly customer service, oversee rink attendants, and ensure facility cleanliness and safety. The role includes opening/closing duties and adhering to the City’s policies and procedures.

The successful candidate will handle concessions as needed and provide information on programs, pricing, and schedules while maintaining professional communication with staff and the public.

Qualifications

• Must be 16 years of age at time of application.
• Experience in related facility preferred.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide excellent customer service and respond to patron questions.
• Handle cash transactions and money handling accurately.
• Inform patrons about programs, pricing, and schedules.
• Oversee part-time rink attendants and assist with opening/closing duties.
• Maintain facility cleanliness including restrooms, locker rooms, and public spaces.
• Assist with concessions and food handling as needed.
• Follow directions from Ice & Events Manager, Program Coordinator, and Night Manager.

Skills

Customer service

Communication

English proficiency

Attentive to detail

Tools

Office equipment

Job description

Rink SupervisorJOB TITLE: Rink SupervisorCLASSIFICATION: Non-Exempt – Part TimeDEPARTMENT: CRE/Ice & EventsSUPERVISOR: Ice & Events Manager, Program Coordinator & Maintenance SupervisorSALARY: $15.45-$18.54 Per HourGENERAL JOB DESCRIPTIONThis position’s primary role is to provide excellent customer service to patrons. Applicant must have a sound work ethic and be diligent in facility upkeep practices.PRIMARY DUTIES AND RESPONSIBILITIESExcellent customer serviceHandling customer questions and concernsMoney handlingProvide information to patrons concerning programs, pricing, and schedules.Oversight of Part-Time Rink AttendantsFacility opening and closing.Custodial services, not limited to sweeping, mopping, glass cleaning, cleaning restrooms and locker rooms.SECONDARY DUTIES AND RESPONSIBILITIESConcessions and food handlingAny duties assigned by the Ice and Event Manager, Program Coordinator, and Night Manager.Perform other duties and responsibilities as required.KNOWLEDGE, SKILLS, AND ABILITIESGeneral office equipmentEnglish usage, spelling, grammar, and punctuationWork independently in the absence of supervision.Communicate clearly and concisely, both orally and in writingAdapt to changing work conditions.Understand and carry out oral and written directions.Establish and maintain effective working relationships with officials, outside agencies, City staff, and the public.Willing to be trained in Olympia ice resurface usage.QUALIFICATIONS FOR THE JOBRequired:Must be 16 years of age at time of application.Preferred:Experience within related facility.PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, and writing. The employee is also required to maintain physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time and lifting to 30 pounds. Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities.Working Environment:Both indoor and outdoor environments, and cold working conditions. Irregular work hours, including nights and weekends.I will regularly review, understand, and adhere to the City of Cheyenne Employee Handbook and Rules & Regulations, as applicable to part-time employees. These documents are located on the City of Cheyenne website, under the Human Resources tab, and are updated annually