Ice Cream US Associate Director Kroger

The Magnum Ice Cream Company; United States; On-site; USD 146,000 - 219,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Life insurance

Disability benefits

Parental leave

Paid vacation and holidays

Wellbeing programs

Job summary

The Magnum Ice Cream Company is seeking an Associate Director to lead the Kroger and Harris Teeter partnership in the United States. You will spearhead the customer relationship, balance priorities, and guide a cross-functional team toward sustainable growth and profitable revenue.

You will collaborate with Marketing, Category Management, Supply Chain, Finance, and Customer Strategy to build winning plans, optimize assortment, and expand distribution.

Qualifications

• Experience in sales and customer management in fast-paced environments.
• Strong negotiation, P&L acumen, and analytics skills.
• Ability to own end-to-end commercial outcomes and drive growth.

Responsibilities

• Own Kroger & Harris Teeter relationship and commercial strategy.
• Deliver sales, share, revenue, and profitability targets.
• Lead a cross-functional team of five to execute customer plans.
• Develop joint business plans aligning customer goals with Magnum priorities.
• Negotiate with customers and internal stakeholders to grow opportunities.
• Collaborate across Marketing, Category Management, Supply Chain, Finance, and Shopper Marketing.
• Identify opportunities to expand distribution, improve assortment, and accelerate category growth.

Skills

Sales experience

Negotiation

P&L acumen

Category insights & analytics

Cross-functional leadership

Strategic thinking

Job description

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What Truly Sets Us Apart Is How We Work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Terms

Candidates must be legally authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship. Employment eligibility will be verified as part of the hiring process.

THE ROLE

The Associate Director, Kroger is responsible for leading the strategic customer relationship with Kroger and Harris Teeter, representing approximately $250MM in annual revenue for The Magnum Ice Cream Company. This role leads a cross-functional team of five and serves as the primary commercial leader for the account, balancing customer priorities with company objectives to drive sustainable growth, maximize sales, market share, and revenue, and deliver against joint business plans. The Associate Director partners closely with internal stakeholders across Category Management, Shopper Marketing, Supply Chain, Finance, and Customer Strategy to develop and execute winning customer strategies, strengthen customer partnerships, and achieve profitable growth for both organizations.

What You'll Be Responsible For

• Own the overall Kroger and Harris Teeter customer relationship and commercial strategy.
• Deliver sales, share, revenue, and profitability objectives across the portfolio.
• Lead and develop a cross‑functional team of five to execute customer plans and drive business results.
• Build and execute joint business plans that align customer goals with Magnum Ice Cream Company priorities.
• Negotiate and influence with customer and internal stakeholders to maximize growth opportunities.
• Collaborate across Marketing, Category Management, Supply Chain, Finance, and Shopper Marketing to ensure flawless execution.
• Identify opportunities to expand distribution, improve assortment, and accelerate category growth.

We're Looking For Someone Who

• Has experience in sales and customer management and can operate confidently in a dynamic work environment balancing the customer needs along with the internal P&L.
• Brings strong skills in negotiation, P&L acumen, category insights and analytics and creative problem solving.
• Thinks end‑to‑end and takes ownerships for results.
• Is comfortable working in a fast‑moving, evolving organization.
• Values collaboration, clarity and low‑ego ways of working.

What You'll Get

Alongside meaningful work and strong development, we offer a reward package that typically includes:

• Market‑competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Medical, dental and (where applicable) vision coverage
• Health and wellbeing support, including employee assistance programs and wellness initiatives
• Health‑related savings and spending accounts
• Retirement savings programs with a competitive matching plan
• Additional employee perks (e.g., corporate discounts, commuter or learning support)

Pay:

The pay range for this position is $146,200 to $219,400. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus:

This position is bonus eligible.

Long‑Term Incentive (LTI):

This position is LTI eligible.

Benefits:

TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Benefits vary by country and are subject to plan terms and eligibility.

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end‑to‑end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [e-mail]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

Additional Information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

Disclaimer

Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Employment is subject to verification of pre‑screening tests, which may include drug screening, background check, credit check and DMV check.