Ice Cream Maintenance Manager

The Magnum Ice Cream Company; Rock Hill (SC); On-site; USD 119,000 - 179,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Job summary

The Magnum Ice Cream Company is seeking a Maintenance Manager to lead all Production and Facility Maintenance for a 24/7 ice cream facility. You will ensure safe, reliable, and efficient operation, champion ICMS, and uphold GMP requirements while delivering improvements across safety, quality, output, and cost.

Candidates should have a Bachelor’s degree in Engineering plus at least five years of maintenance leadership in manufacturing, with a track record of leading technical teams and driving

Qualifications

• Bachelor’s degree in Engineering or related field.
• Minimum 5 years of maintenance leadership experience in manufacturing.
• Proven experience leading technical teams and driving results through structured systems such as ICMS, TPM, Lean.

Responsibilities

• Lead end‑to‑end Production and Facility Maintenance operations for a 24/7 ice cream manufacturing environment.
• Embed ICMS practices in daily work systems and ensure governance and reliability.
• Oversee safety, quality, and environmental programs and drive continuous improvements.

Skills

Maintenance leadership

Safety leadership

Team leadership

Industrial knowledge

Education

Bachelor\’s Degree in Engineering

Tools

ICMS

Job description

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What Truly Sets Us Apart Is How We Work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Terms

Candidates must be legally authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship. Employment eligibility will be verified as part of the hiring process.

The Role

The Maintenance Manager is responsible for leading all Production and Facility Maintenance operations across a 24/7 ice cream manufacturing environment. This role ensures safe, reliable, and efficient performance while driving execution of the Ice Cream Manufacturing System (ICMS) and championing The Ice Cream Way cultural behaviors throughout the organization. Reporting to the Associate Director of Engineering, the Maintenance Manager oversees Engineering Supervisors and maintenance personnel and serves as site leadership in the Associate Director’s absence. This role ensures compliance with all Safety, Health, Environmental, and GMP requirements and plays an integral part in strengthening the site's Safety, Quality, Output, and Cost performance.

What You'll Be Responsible For

• Serve as a culture leader, consistently role‑modeling The Ice Cream Way behaviors: Ownership, Teamwork, Pride in Quality, Safety Mindset, and Continuous Improvement.
• Champion a proactive safety culture and lead full implementation of all site Safety, Health, and Environmental programs.
• Actively participate in the Central Safety Health Environmental Committee (CSHEC), owning required programs and ensuring compliance with OSHA, GMP, and internal safety standards.
• Embed ICMS (Ice Cream Manufacturing Systems) practices in daily work systems assuring strong governance, disciplined execution of standards, and operator engagement in sustaining improvements.
• Build an inclusive, respectful environment where employees feel empowered to own results and take action when safety or quality is at risk.

Maintenance & Operations Management

• Lead end‑to‑end Production and Facility Maintenance operations for the Sikeston site, ensuring asset reliability, uptime, and adherence to ICMS Engineering & Maintenance standards.
• Oversee all Process Safety Management (PSM) requirements for ammonia refrigeration, steam, electrical, and high‑hazard systems.
• Provide leadership in the operation and maintenance of three mix control plants servicing high‑volume ice cream production.
• Serve as the Preventive Maintenance (PM) Pillar Champion, ensuring standards, schedules, centerlines, and asset strategies are executed with excellence.
• Strengthen PM and autonomous maintenance systems to improve mean time between failures (MTBF) and reduce unplanned downtime.
• Lead Parts Room operations, inventory optimization, and cost control in alignment with ICMS Work Processes.
• Work collaboratively with Safety, Quality, and Production partners to drive reliability improvements, capability building, and disciplined problem‑solving.
• Actively support CER (Capital Expenditure Request) development, long‑term infrastructure planning, and execution of transformation initiatives.

Financial & Performance Accountability

• Manage Repair & Maintenance budgets exceeding $10M, ensuring cost stewardship and reliability improvements.
• Deliver year‑over‑year improvements in key factory KPIs, including:
• OEE
• Waste / Giveaway
• Labor productivity
• Attainment
• Business waste reduction
• Ensure maintenance plans, troubleshooting practices, and reliability roadmaps support the site’s 220‑million‑liter production capacity.

People, Capability & Culture Development

• Lead, coach, and develop a team of Engineering Supervisors and skilled maintenance technicians across a 24/7 operation.
• Build an ICMS‑aligned work system that empower operators and technicians to solve problems closest to the source.
• Strengthening technical capability through training, certification, and progression pathways aligned with the Ice Cream Manufacturing System.
• Foster a culture of collaboration, accountability, continuous improvement, and pride in craftsmanship.
• Manage performance, develop talent pipelines, and drive new ways of working that elevate team effectiveness and engagement.

We're Looking For Someone Who

• Has a Bachelor’s Degree or Higher required (Engineering or related field)
• Minimum 5 years of maintenance leadership experience in manufacturing (24/7 environment strongly preferred).
• Proven experience leading technical teams and driving results through structured systems such as ICMS, UMS, WCM, TPM, or Lean.
• Deep knowledge of GMPs, HACCP, OSHA requirements, and manufacturing compliance.
• Strong technical understanding of mechanical, electrical, and manufacturing systems.
• Overall knowledge of refrigeration systems is preferred.
• Demonstrated capability to lead change, influence others, and build high‑performance.

What You'll Get

Alongside meaningful work and strong development, we offer a reward package that typically includes:

• Market‑competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Specific benefits vary by location

Pay

The pay range for this position is $119,400 to $179,000. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus

This position is bonus eligible.

Long‑Term Incentive (LTI)

This position is LTI eligible.

Benefits

TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end‑to‑end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [e-mail]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

Additional Information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

Disclaimer

Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Employment is subject to verification of pre‑screening tests, which may include drug screening, background check, credit check and DMV check.