Ice Arena Operations Lead

City of Farmington Hills; Farmington Hills (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

The City of Farmington Hills is seeking an Ice Arena Facility Programmer to act as on-site manager when the Ice Arena Manager is not present. You will lead part-time building staff and coordinators, supervise operations, and coordinate events with other building staff.

The role supports programming, rentals, and training, ensuring timely setup/teardown and accurate reporting. Availability for some nights and weekends is required, with ASAP start and 20+ hours per week.

Qualifications

• Experience in ice arenas or facilities management preferred.
• Must be 18 years or older.
• Ability to lift 50 lbs.

Responsibilities

• Serve as manager on duty and supervisory lead when on-site staff are unavailable.
• Schedule facility staff and assist with payroll.
• Assist with programs, rentals, and training of staff.
• Lead part-time building assistants and Ice Arena Coordinators.
• Coordinate event setup and teardown; maintain inventory and reports.
• Provide excellent customer service to members and guests.

Skills

Customer service

Staff supervision

Event setup

Education

High school diploma or equivalent

Job description

BASIC RESPONSIBILITIES:
Ice Arena Facility Programmer assumes responsibility of manager on duty and supervisory person when the Ice Arena Manager or Supervisor is not on-site. Responsible for facility staff scheduling and payroll. Assists with programs and rentals, resolving issues, assisting with training staff among other duties. This position acts as a team leader for part-time building assistants and Ice Arena Coordinators. Reports to the Facility Manager. Communicate with other building staff to coordinate and perform necessary building responsibilities. Responsible for timely event and program set-up and tear-down. Assists custodial and maintenance staff with basic janitorial and general maintenance tasks. Enforces all facility rules. Orders and maintains inventory of facility supplies. Maintains accurate reports and submits work orders to the maintenance staff as needed. Ice Arena Facility Programmers are responsible for exemplifying professionalism, serving as a resource for members and guests and providing excellent customer service. Attends all mandatory staff training. Assists with tours, cleaning, and other facility tasks as needed.

PREVIOUS WORK EXPERIENCE:
Previous work experience in ice arenas, customer service, custodial or facilities management preferred.

EDUCATION:
High school graduate or equivalent.

SPECIAL SKILLS & TRAINING:
Must be 18 years or older. Candidates must be able to lift 50lbs.
START DATE & WORK SCHEDULE:
ASAP
20+ hours per week. Must be available some nights and weekends depending on events taking place.