Operations Coordinator

Lou & Gib Reese Ice Arena; Newark (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Newark Sport and Event Commission DBA Lou & Gib Reese Ice Arena is seeking an Operations Coordinator to assist the Lead Operations Manager with facility maintenance, front-of-house needs, and staff supervision. You will help manage daily tasks, ensure the ice plant and equipment operate smoothly, and support arena programming and events.

The role requires a high school diploma, a valid driver’s license, 1–2 years of related experience, and a willingness to obtain ServSafe credentials if needed.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• 1–2 years of progressively responsible experience in the field.
• Ice arena experience, ice resurfacer operation, skate sharpening, janitorial experience, and facility maintenance are relevant.
• ServSafe Certification – Manager Certification in Food Protection or Person in Charge preferred or obtainable within 6 months.

Responsibilities

• Assist Lead Operations Manager to ensure ice plant, resurfacer, and facility operate optimally.
• Train and supervise Front of House, Back of House, and Ice Resurfacer Drivers staff.
• Assist with arena programming such as Skating for Schools and Adult Beginner League as assigned by the GM.
• Follow daily checklists including restocking, orders, POS monitoring, event set-up, and guest service.
• Maintain parking lot, walkways, banners, benches, snack bar equipment, and other facility items.
• Perform other duties as requested by GM, AGM, or Lead Operations Manager.

Skills

Staff supervision

Customer service

Time management

Education

High School Diploma or GED

Tools

ServSafe Certification

Job description

Job Description

Operations Coodinator Job Summary

Responsible for assisting the Lead Operations Manager in repair and maintenance of all facility equipment, dasher boards, ice resurfacer, ice edger, and overall facility maintenance. Responsible for Front of House day-to-day needs and management of staff and assisting guests. Reports directly to the General Manager (or Assistant General Manager in General Manager’s absence) and to Lead Operations Manager if task demands.

Essential Job Functions

• Works with Lead Operations Manager to ensure ice plant, ice resurfacer, and facility are operating optimally
• Train and supervise staff, including Front of House, Back of House and Ice Resurfacer Drivers
• Assist with special arena programming such as Skating for Schools and Adult Beginner League or as otherwise assigned by General Manager
• Follow daily checklist of operational item needs including but not limited to: restocking, completing orders, skate sharpening, point of sale monitoring, event set-up, and provide customer service
• Maintain parking lot, walkways, fenced areas, wall banners, players benches, snack bar equipment, or other facility equipment as needed
• Other duties as requested or assigned by General Manager, Assistant General Manager, or Lead Operations Manager

Education and Experience

• High School Diploma or GED required
• Valid Driver’s License required
• One to two (1-2) years of progressively responsible experience in the occupational field, sufficient to understand the major duties of the position, and to be able to answer questions and resolve problems.
• Relevant experience and/or skills may include: ice arena experience, ice resurfacer operating experience, skate sharpening, janitorial experience, and facility maintenance
• ServSafe Certification – Manager Certification in Food Protection or Person in Charge Certification preferred or ability to obtain within 6 months of accepting position

Compensation and Benefits

• Position is part-time, 25-30 hours a week
• Not eligible for overtime pay.
• Any hours above regular schedule will be compensated at the regular hourly rate
• No benefits are available for this position

Working Conditions

Hours of work Part-time, 25-30 hours a week flexible and variable.

Shifts are between 10:00am- 3:00pm (day shift) 3:00pm-12:00am (evening shift) Monday – Friday, but variable weekend hours are required through high season.

Hours may exceed 30 during high volume weekends and holiday times

Overtime expectations As needed

Work environment Ice arena, ice plant areas. Temperatures are in 30s and 40s most times. Slippery/icy/wet conditions

Travel requirements None

On-call responsibilities As needed

Special conditions or requirements Able to lift up to 50lbs, standing, lifting, and ability to work early mornings, evenings and/or weekends

Workplace Policies and Agreements

Newark Sport and Event Commission DBA Lou & Gib Reese Ice Arena reserves the right to change this job description as conditions change

New hire paperwork, including a confidentiality agreement, telephone policy, and technology policy shall be reviewed, completed, and submitted upon offer of employment

Any applicable training or orientation that will be provided to ensure compliance with these policies or agreements

Acknowledgement

I have read and understand the above position description and accept the position, the agreed upon compensation and conditions as indicated. I agree to fulfill all requirements necessary for the performance of all job segments as described. By example, in performance, through behavior, and in interaction with other employees and guests, I will further the goals and objectives of Newark Sport and Event Commission and make a positive contrib