ICAM Badging Specialist

Chenega Security SBU; Titusville (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Chenega Security SBU seeks a detail-oriented ICAM Badging Specialist to support access management at Kennedy Space Center. You will issue credentials, process requests, collect fingerprints, and maintain accurate records while upholding strict security and compliance standards.

The role involves coordinating with security, HR, and management, and requires strong customer service, organizational skills, and the ability to handle sensitive information.

Qualifications

• Minimum qualifications include a high school diploma or GED and 2 years in badging, credentialing, access control, security administration, customer service, or related field.
• Ability to complete ICAM training and certification programs.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to obtain and maintain DoD security clearance (not required to start).
• Flexible schedule, including weekends/holidays as needed.
• Background and drug screening successful completion.

Responsibilities

• Issue, update, and maintain access credentials, badges, and related authorizations.
• Process credentialing requests ensuring security requirements are met.
• Collect and process electronic fingerprints for identity verification.
• Review documentation for accuracy and eligibility.
• Manage badge lifecycle: renewals, replacements, suspensions, terminations.
• Recover credentials from departing personnel and maintain records.
• Update credentialing information in access management systems.
• Assist customers with badge issuance guidance and requirements.
• Collaborate with security, HR, and management on access operations.
• Protect sensitive information per policies and procedures.
• Support audits, inspections, and special projects.

Skills

Organization

Attention to detail

Communication

Customer service

Education

High school diploma or GED

Associate's degree in related field

Job description

We are seeking a detail-oriented and customer-focused

We are seeking a detail-oriented and customer-focused ICAM Badging Specialist to support Identity, Credential, and Access Management (ICAM) operations at Kennedy Space Center. In this role, you will play a critical part in ensuring employees, contractors, visitors, and partners receive the credentials and access they need to support mission success while maintaining the highest standards of security and compliance. This position is ideal for someone who enjoys working with people, managing sensitive information, and providing outstanding customer service in a fast-paced, mission-driven environment.

Responsibilities

• Issue, update, and maintain access credentials, badges, identification cards, permits, and related authorizations for employees, contractors, visitors, and other authorized personnel.
• Process credentialing and access requests while ensuring compliance with established security and access control requirements.
• Collect and process electronic fingerprints as part of identity verification and credentialing activities.
• Review and verify documentation to ensure accuracy, completeness, and eligibility for credential issuance.
• Manage badge lifecycle activities, including renewals, replacements, updates, suspensions, and terminations.
• Recover credentials and access devices from departing personnel and maintain accountability records.
• Maintain accurate records and update credentialing information in various access management systems and databases.
• Assist customers by answering questions and providing guidance regarding badge issuance, credentialing requirements, and access procedures.
• Work closely with security personnel, human resources, management, and other stakeholders to support access management operations.
• Protect sensitive and confidential information in accordance with established policies and procedures.
• Support special projects, audits, inspections, and operational initiatives as required.
• Other duties as assigned

Qualifications

Minimum Qualifications:

• High school diploma or GED required.
• Two (2) years of experience in badging, credentialing, access control, security administration, customer service, administrative support, or a related field preferred.
• Ability to successfully complete required ICAM training and certification programs.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to obtain and maintain a DoD security clearance (clearance not required to start).
• Ability to work a flexible schedule, including occasional weekends or holidays as needed.
• Successfully pass background and drug screening

Preferred Qualifications

• Experience working with badging, credentialing, identity management, or access control systems.
• Experience supporting federal, aerospace, defense, or other highly regulated environments.
• Familiarity with identity verification, access management, or security compliance processes.
• Associate's degree in Business Administration, Criminal Justice, Security Management, or a related field.