ICAM Badging Specialist

Chenega Agile Real Time Solutions, LLC; Titusville (FL); On-site; USD 40,000 - 62,000; Full time

Job summary

Chenega Agile Real Time Solutions, LLC seeks a detail-oriented ICAM Badging Specialist to support Identity, Credential, and Access Management (ICAM) operations at Kennedy Space Center. You will issue, update, and maintain access credentials for employees, contractors, visitors, and partners, ensuring security and compliance.

This role requires strong organizational and communication skills, the ability to handle sensitive information, and a commitment to outstanding customer service in a

Qualifications

• High school diploma or GED required.
• Two years of badging/credentialing or related experience preferred.
• Ability to obtain DoD security clearance (not required to start).
• Pass background and drug screening.

Responsibilities

• Issue, update, and maintain access credentials, badges, and related authorizations for employees, contractors, visitors, and other authorized personnel.
• Process credentialing and access requests in compliance with security requirements.
• Collect and process electronic fingerprints for identity verification and credentialing.
• Review documentation for accuracy and eligibility for issuance.
• Manage badge lifecycle: renewals, replacements, suspensions, and terminations.
• Recover credentials from departing personnel and maintain accountability records.
• Update credentialing information in access management systems and databases.
• Assist customers with questions regarding badge issuance and access procedures.
• Coordinate with security, HR, and management to support access operations.
• Protect sensitive information per policies and procedures.
• Support audits, inspections, and special projects as required.

Skills

Attention to detail

Customer service

Communication

Organizational skills

Education

Associate's degree (Business Administration, Criminal Justice, Security Management)

Job description

Summary

We are seeking a detail-oriented and customer-focused ICAM Badging Specialist to support Identity, Credential, and Access Management (ICAM) operations at Kennedy Space Center. In this role, you will play a critical part in ensuring employees, contractors, visitors, and partners receive the credentials and access they need to support mission success while maintaining the highest standards of security and compliance.

This position is ideal for someone who enjoys working with people, managing sensitive information, and providing outstanding customer service in a fast-paced, mission-driven environment.

Responsibilities

• Issue, update, and maintain access credentials, badges, identification cards, permits, and related authorizations for employees, contractors, visitors, and other authorized personnel.
• Process credentialing and access requests while ensuring compliance with established security and access control requirements.
• Collect and process electronic fingerprints as part of identity verification and credentialing activities.
• Review and verify documentation to ensure accuracy, completeness, and eligibility for credential issuance.
• Manage badge lifecycle activities, including renewals, replacements, updates, suspensions, and terminations.
• Recover credentials and access devices from departing personnel and maintain accountability records.
• Maintain accurate records and update credentialing information in various access management systems and databases.
• Assist customers by answering questions and providing guidance regarding badge issuance, credentialing requirements, and access procedures.
• Work closely with security personnel, human resources, management, and other stakeholders to support access management operations.
• Protect sensitive and confidential information in accordance with established policies and procedures.
• Support special projects, audits, inspections, and operational initiatives as required.
• Other duties as assigned

Qualifications

Minimum Qualifications:

• High school diploma or GED required.
• Two (2) years of experience in badging, credentialing, access control, security administration, customer service, administrative support, or a related field preferred.
• Ability to successfully complete required ICAM training and certification programs.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to obtain and maintain a DoD security clearance (clearance not required to start).
• Ability to work a flexible schedule, including occasional weekends or holidays as needed.
• Successfully pass background and drug screening

Preferred Qualifications:

• Experience working with badging, credentialing, identity management, or access control systems.
• Experience supporting federal, aerospace, defense, or other highly regulated environments.
• Familiarity with identity verification, access management, or security compliance processes.
• Associate's degree in Business Administration, Criminal Justice, Security Management, or a related field.