Ian's Pizza Frances - Shift Supervisor

Ian's Pizza; Madison (WI); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health insurance

No-deductible plan

PTO & retirement with up to 3% match

Flexible schedules

Free pizza

Referral bonus $250

Training & advancement

Job summary

Ian's Pizza in Madison, WI is hiring Supervisors to lead shifts on a fast-paced NY-style pizza team. You will supervise staff, serve customers, support the kitchen, dispatch delivery drivers, and ensure high standards for food and service.

Part-time and full-time roles available immediately, with opportunities for growth and robust training. Ideal candidates have 6+ months as a supervisor/shift lead and can lift up to 50 lbs.

Qualifications

• Minimum of 6 months of experience in a Supervisor or Shift Leader position in food/beverage industry.

Responsibilities

• Lead the shift and supervise the team from start to finish.
• Serve customers and support the kitchen.
• Dispatch delivery drivers and ensure smooth operations.
• Maintain high standards for food and service.
• Oversee shift checklists and staff assignment.
• Train new team members and roll out new programs.

Skills

Team leadership

Customer service

Shift coordination

Training

Safety awareness

Job description

$19-$24/hour to serve up legendary NY-style pies in Madison, WI!

We're hiring part-time and full-time Supervisors to start immediately!

Benefits and Perks

Ian's is the place to be! You'll learn transferable skills, make awesome friends, and earn some sweet tips along the way.

• $19/hr Guaranteed Minimum. Shift Leaders typically earn $19-$24/hr.
• Amazing health insurance benefits with $0 deductibles and low out of pocket maximums.
• PTO, sick leave, and retirement benefits with up to 3% match for all.
• Flexible schedules and free pizza.
• $250 when your referral joins our team.
• Career advancement opportunities with robust training programs!

About the Supervisor Position

The "big cheese" on shift! You're leading the team, keeping everything running smoothly throughout the shift. You'll serve customers, support the kitchen, dispatch delivery drivers, and supervise the shift from start to finish. You'll ensure high standards for both food and service, oversee completion of shift checklists, manage tip payouts, and make sure staffing is well assigned.

You’ll also support the training of new team members, help roll out new programs, policies, and products, and keep the restaurant clean and stocked.

Past experience as a Shift Lead or Shift Supervisor is required for external candidates, and internal candidates must be with company for at least 3 months before applying for Shift Lead. We offer clear paths for growth, with ongoing training and opportunities for promotion.

Ian's Pizza is a fast-paced, high-volume restaurant, be ready to hustle on your shifts! The team will support you, and we’ll have fun along the way. We pinky promise.

Job Requirements

If you're a team player who brings effort and good vibes to every shift, we wanna hear from you!

• Minimum of 6 months of experience in a Supervisor or Shift Leader position in food/beverage industry.
• Able to stand, walk, be on your feet for long periods of time.
• Able to lift up to 30lbs regularly and up to 50lbs on occasion.
• Able to tolerate touching and being around allergens such as gluten, dairy, eggs, etc.
• Comfortable using ovens, knives, kitchen tools, and other equipment of the restaurant biz.
• Comfortable working in environments with varying temperatures.
• Comfortable working and communicating in loud, fast-paced working environments.
• Must be 18+ years old to apply.
• Authorized to work in the U.S. (IDs required at Orientation).
• Able to read, write, and speak English comfortably with team and customers.

Supervisor Scheduling

Ideal candidates will be available for late-night shifts (10pm-4:15am) on Sundays and Mondays. Late-night shifts are required once per week. If you are looking to work the late night shifts between Sunday-Thursday, two late night shifts per week is preferred.

We're open daily from 11am-2:30am! Typical shift times include lunch (10am-5pm), dinner (5pm-10pm), and late night (10pm-4:15am).

Part-time and full-time hours are available.

Roll in the dough (pun absolutely intended). Join a team where you can be yourself, earn sweet tips, and fill up on pizza!

Follow us on Instagram and Facebook to see the Ian's vibe in action.

Located at 319 N Frances St, Madison, WI 53703.