IAM Security Administrator: Access Governance Specialist

Bank of America; Boston (MA); On-site; USD 78,000 - 136,000; Full time

Job summary

Bank of America in United States is seeking an Information Security Controls Specialist within Global Information Security (GIS) IAM to protect bank information systems and manage identity access across diverse environments. The role acts as a trusted advisor to clients, educating on IAM controls, and partnering with risk, audit, and business teams to uphold security standards.

The successful candidate will balance risk management with operational effectiveness, influence stakeholders, and

Qualifications

• 3+ years IAM experience with a strong understanding of Identity and Access Management concepts, processes, and controls.
• Experience supporting Access Request Management (ARM), Access Reviews, Security Point of Contact (SPOC), Role Based Access and related access governance activities.
• Excellent customer service, communication, and stakeholder management skills.
• Ability to educate clients and influence positive security outcomes through consultation and problem-solving.
• Strong analytical and critical thinking capabilities.
• Ability to assess risk and develop practical solutions that align with enterprise security standards.
• Experience working with cross‑functional technology, risk, audit, and business teams.
• Knowledge of information security controls, governance, and regulatory requirements.
• Ability to manage multiple priorities in a fast‑paced environment while maintaining a high level of accuracy and client focus.

Responsibilities

• Serve as a primary IAM advisor and escalation point for internal clients seeking guidance on access management, access governance, and security control processes.
• Educate clients on IAM policies, standards, procedures, and best practices while ensuring compliance with enterprise security requirements.
• Partner with business and technology teams to identify, assess, and mitigate information security risks.
• Support and administer key IAM functions, including: Access Request Management (ARM), Access Reviews and entitlement recertification processes, Security Point of Contact (SPOC) activities, Identity governance and entitlement oversight, Access remediation and control issue resolution.
• Analyze client issues and provide effective solutions while balancing operational needs and information security requirements.
• Act as a risk and control partner by identifying emerging risks, control gaps, and opportunities for process improvement.
• Develop and maintain strong relationships with business partners, application teams, control owners, and risk management organizations.
• Drive adherence to established information security policies, standards, and procedures.
• Support audit, regulatory, and compliance activities by providing documentation, evidence, and operational expertise related to IAM controls.
• Identify opportunities for automation, process optimization, and enhanced client self‑service capabilities.
• Contribute to strategic initiatives that improve the effectiveness, efficiency, and scalability of IAM services.

Skills

IAM concepts

ARM & access governance

Stakeholder management

Customer service

Analytical thinking

Risk assessment

Cross-functional collaboration

Regulatory knowledge

Prioritization under pressure

Job description

Bank of America in United States is seeking an Information Security Controls Specialist within Global Information Security (GIS) IAM to protect bank information systems and manage identity access across diverse environments. The role acts as a trusted advisor to clients, educating on IAM controls, and partnering with risk, audit, and business teams to uphold security standards.

The successful candidate will balance risk management with operational effectiveness, influence stakeholders, and