IAM Program Lead: Platform Migrations & Security

American Express Global Business Travel; Little Rock (AR); On-site; USD 88,000 - 164,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning & development

Job summary

American Express Global Business Travel is seeking an experienced Technical Project Manager to lead enterprise IAM initiatives. You will translate business requirements into technical roadmaps, coordinate across infrastructure, security, and apps teams, and ensure on-time, within-scope delivery of IAM programs.

You’ll manage platform implementations (Okta, CyberArk, Saviynt) and drive governance, risk management, and change activities across a global IT landscape.

Qualifications

• 10+ years in project/program management; 5+ years managing IAM, security, or enterprise IT projects
• 3+ years hands-on with enterprise IAM platforms (Okta, Saviynt, or equivalent)
• Strong knowledge of IAM platforms/architectures and governance controls
• Advanced project management skills with Agile/Waterfall/hybrid experience
• Excellent stakeholder communication and ability to translate technical architecture into business context

Responsibilities

• Define project charters and scope for IAM initiatives, breaking implementations into manageable workstreams and phases
• Develop schedules, resource plans, and cost estimates with technical leads
• Establish success criteria and KPIs aligned with business objectives
• Lead governance boards and steering committee reviews
• Communicate status, risks, and decisions to technical and business audiences
• Coordinate across infrastructure, security, applications, and business teams, managing dependencies and escalations proactively
• Provide technical project leadership on platform implementations (Okta, CyberArk, Saviynt, etc.)
• Track and manage technical workstreams from design through deployment
• Collaborate with architects and engineers to ensure solutions meet requirements, standards, and compliance
• Identify, assess, and mitigate project risks
• Develop and execute change management plans for organizational transitions
• Plan and manage cutover activities, rollbacks, and contingencies, supporting post-implementation review
• Coordinate training and documentation for operations and support teams
• Develop operational runbooks and procedures for new capabilities
• Support knowledge transfer and team readiness
• Track and report project metrics (schedule variance, budget variance, scope adherence)
• Monitor value realization against post-implementation targets
• Identify and implement process improvements in IAM delivery

Skills

IAM platforms

Okta

Active Directory

PAM

IGA

Project management

Agile/Waterfall

Stakeholder communication

Bachelor's degree

Leadership

Cloud platforms

PMP/PRINCE2

Education

Bachelor’s degree

Tools

Okta

CyberArk

Saviynt

Job description

American Express Global Business Travel is seeking an experienced Technical Project Manager to lead enterprise IAM initiatives. You will translate business requirements into technical roadmaps, coordinate across infrastructure, security, and apps teams, and ensure on-time, within-scope delivery of IAM programs.

You’ll manage platform implementations (Okta, CyberArk, Saviynt) and drive governance, risk management, and change activities across a global IT landscape.