IAM Operations Senior Manager — Flexible, Hybrid

bcbsma; Hingham (MA); Hybrid; USD 114,000 - 139,000; Full time

Benefits offered by this job

Health insurance

401(k)

Well-being benefits

Job summary

Blue Cross Blue Shield of Massachusetts in Hingham is seeking an IAM Operations Senior Manager to lead daily IAM operations, lifecycle events, provisioning, and onboarding while driving program maturity and governance. You will partner with engineering, identity governance and product teams to deliver automation and strategic IAM roadmaps for secure, compliant operations.

This leadership role focuses on coordinating cross-functional teams, improving audit readiness, and aligning processes to

Qualifications

• Experience with IAM and IGA solutions such as SailPoint, ForgeRock, Ping Identity, Delinea, CyberArk
• Strong knowledge of identity governance and compliance standards
• Knowledge of security and compliance frameworks (NIST, SOC)
• Expert level knowledge of BCBSMA Information Security standards and industry best practices, frameworks, and regulations.

Responsibilities

• Ownership and oversight of daily IAM operations including user lifecycle events, access provisioning and deprovisioning, new hire onboarding, and IAM and company-wide initiatives
• Identify opportunities to mature the IAM program and collaborate with engineering, architecture, identity governance and product ownership teams to deliver valuable solutions and enhancements
• Oversee IAM solutions and collaborate with integration teams to understand changes to IAM Operations processes and plan upcoming automation releases
• Collaborate to develop the IAM roadmap and allocate IAM Operations resources to effectively achieve objectives
• Manage IAM Operations team members and ensure that individual, team and enterprise-wide deliverables and goals are achieved timely
• Identify opportunities to automate and align processes to standards, contributing to increased audit compliance and governance, improved security practices and improved user experience
• Ensure that the IAM program aligns with security, governance and compliance requirements
• Support internal and external logical access audits
• Review processes and monitor quality assurance results to ensure audit and security controls are effective
• Assist in designing and managing the strategy for securing, monitoring, and managing privileged accounts and access

Skills

IAM Operations

Identity governance

Security compliance

Stakeholder communication

Education

Bachelor's degree in technology, security or compliance

Job description

Blue Cross Blue Shield of Massachusetts in Hingham is seeking an IAM Operations Senior Manager to lead daily IAM operations, lifecycle events, provisioning, and onboarding while driving program maturity and governance. You will partner with engineering, identity governance and product teams to deliver automation and strategic IAM roadmaps for secure, compliant operations.

This leadership role focuses on coordinating cross-functional teams, improving audit readiness, and aligning processes to