Sr. Manager, Information Security Identity and Access Management Operations

bcbsma; Hingham (MA); Hybrid; USD 114,000 - 139,000; Full time

Benefits offered by this job

Health insurance

401(k)

Well-being benefits

Job summary

Blue Cross Blue Shield of Massachusetts in Hingham is seeking an IAM Operations Senior Manager to lead daily IAM operations, lifecycle events, provisioning, and onboarding while driving program maturity and governance. You will partner with engineering, identity governance and product teams to deliver automation and strategic IAM roadmaps for secure, compliant operations.

This leadership role focuses on coordinating cross-functional teams, improving audit readiness, and aligning processes to

Qualifications

• Experience with IAM and IGA solutions such as SailPoint, ForgeRock, Ping Identity, Delinea, CyberArk
• Strong knowledge of identity governance and compliance standards
• Knowledge of security and compliance frameworks (NIST, SOC)
• Expert level knowledge of BCBSMA Information Security standards and industry best practices, frameworks, and regulations.

Responsibilities

• Ownership and oversight of daily IAM operations including user lifecycle events, access provisioning and deprovisioning, new hire onboarding, and IAM and company-wide initiatives
• Identify opportunities to mature the IAM program and collaborate with engineering, architecture, identity governance and product ownership teams to deliver valuable solutions and enhancements
• Oversee IAM solutions and collaborate with integration teams to understand changes to IAM Operations processes and plan upcoming automation releases
• Collaborate to develop the IAM roadmap and allocate IAM Operations resources to effectively achieve objectives
• Manage IAM Operations team members and ensure that individual, team and enterprise-wide deliverables and goals are achieved timely
• Identify opportunities to automate and align processes to standards, contributing to increased audit compliance and governance, improved security practices and improved user experience
• Ensure that the IAM program aligns with security, governance and compliance requirements
• Support internal and external logical access audits
• Review processes and monitor quality assurance results to ensure audit and security controls are effective
• Assist in designing and managing the strategy for securing, monitoring, and managing privileged accounts and access

Skills

IAM Operations

Identity governance

Security compliance

Stakeholder communication

Education

Bachelor's degree in technology, security or compliance

Job description

Ready to help us transform healthcare? Bring your true colors to blue.

What we need

The IAM Operations Senior Manager is experienced leading a team and overseeing daily operations and governance of the IAM program. This person is an effective leader who drives continuous improvement and maturity of the IAM program. This role is responsible for ensuring that the IAM Operations team operates securely and efficiently while delivering measurable and impactful value to the organization. They are responsible for enforcement of security and compliance requirements and driving operational efficiencies within IAM and across the organization.

This role is eligible for our flex 1m persona.

Your Day to Day

Ownership and oversight of daily operations including user lifecycle events, access provisioning and deprovisioning, new hire onboarding, and IAM and company-wide initiatives Identify opportunities to mature the IAM program and collaborate with engineering, architecture, identity governance and product ownership teams to deliver valuable solutions and enhancements Oversee IAM solutions and collaborate with integration teams to understand changes to IAM Operations processes and plan upcoming automation releases Collaborate to develop the IAM roadmap and allocate IAM Operations resources to effectively achieve objectives Manage IAM Operations team members and ensure that individual, team and enterprise-wide deliverables and goals are achieved timely Identify opportunities to automate and align processes to standards, contributing to increased audit compliance and governance, improved security practices and improved user experience Ensure that the IAM program aligns with security, governance and compliance requirements. Support internal and external logical access audits Review processes and monitor quality assurance results to ensure audit and security controls are effective Assist in designing and managing the strategy for securing, monitoring, and managing privileged accounts and access

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

We’re Looking for:

• Experience with IAM and IGA solutions such as SailPoint, ForgeRock, Ping Identity, Delinea, CyberArk
• Strong knowledge of identity governance and compliance standards
• Knowledge of security and compliance frameworks (NIST, SOC)
• Expert level knowledge of BCBSMA Information Security standards and industry best practices, frameworks, and regulations.
• Professional demeanor and strong communication skills with business partners, team members, key stakeholders and senior leadership

What You Bring:

• Bachelor’s degree in a technology, security, or compliance field (or equivalent experience)
• 5+ years in IAM Operations or security roles
• Security certifications such as CISSP, CISM, CISA is a plus

What You’ll Gain:

• A leadership role in Identity Access Management which is a critical and highly visible team that enables the security, compliance, and enterprise-wide productivity

#LI-HYBRID

Location

Hingham

Time Type

Full timeSalary Range: $113,940.00 - $139,260.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that theconfidence gapandimposter syndromecan prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our “How We Work” Page.