IAM Help Desk Technician (Identity & Access Management)

US IT Solutions Inc; Denver (CO); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading IT solutions provider is seeking a Help Desk Technician to manage identity and access within Active Directory. The successful candidate will be responsible for creating and updating user accounts, ensuring proper role-based access, and supporting IT project management. Ideal applicants are skilled in customer service and networking, with a focus on the importance of security best practices. This full-time position is based in Denver, Colorado and offers a dynamic work environment.

Qualifications

• Experience with Active Directory and CA Service Desk is required.
• Basic troubleshooting skills with networking and computer systems are crucial.
• Ability to work in a fast-paced environment while providing excellent customer service.

Responsibilities

• Create and populate additional fields within Active Directory and other systems.
• Modify and populate existing fields within Active Directory and other systems.
• Participate in project planning sessions.
• Communicate and/or prepare information for audits.

Skills

Active Directory

Customer service

Troubleshooting skills

Networking

Multitasking

Tools

CA Service Desk

Google

Job description

A leading IT solutions provider is seeking a Help Desk Technician to manage identity and access within Active Directory. The successful candidate will be responsible for creating and updating user accounts, ensuring proper role-based access, and supporting IT project management. Ideal applicants are skilled in customer service and networking, with a focus on the importance of security best practices. This full-time position is based in Denver, Colorado and offers a dynamic work environment.