Hyundai Automotive Service Advisor

AutoFair Automotive Group; New Hampshire; On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a passionate Automotive Service Advisor to enhance customer experiences and drive service excellence. This role offers a rewarding compensation package and growth opportunities within a dynamic team environment. If you thrive in a fast-paced setting and are eager to make a significant impact in the automotive service sector, this position is perfect for you. Join a company that values its employees and offers a flexible work schedule, comprehensive benefits, and a commitment to professional development. Don't miss the chance to advance your career in a supportive and innovative workplace!

Benefits

Medical, Dental, Vision Insurance

401 K Plan with company match

Paid Vacation

Paid Training

Flexible Work Schedule

Employee Vehicle Purchase Plans

Long Term Job Security

Health and Wellness Programs

Team Based Environment

Discounts on Products and Services

Qualifications

• Experience in customer service and automotive industry preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Manage customer inquiries and ensure a positive experience.
• Oversee service department operations and technician assignments.
• Maintain high customer satisfaction scores and service quality.

Skills

Customer Service

Time Management

Communication Skills

Organizational Skills

Sales Success

Job description

Join to apply for the Hyundai Automotive Service Advisor role at AutoFair Automotive Group

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Join to apply for the Hyundai Automotive Service Advisor role at AutoFair Automotive Group

Do you have experience working in a Customer Service field and you're looking to grow in your career and make more than you ever have before? Do you have an interest in the Automotive Industry? Do you work as a waiter or waitress and wish you could make a lot more money with more convenient hours? Look no further than working as a Service Advisor.

AutoFair Hyundai is seeking a Service Advisor to join our team. Are you passionate about helping customers? Apply today!

Benefits

• *** 5 day work week ***
• Amazing schedule
• Aggressive & Rewarding Compensation Package
• Medical, Dental, Vision, Life and Disability
• 401 K Plan with company match
• Paid vacation
• Growth opportunities
• Paid Training
• Team based environment
• Employee vehicle purchase plans
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services
  
  

Responsibilities

• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Maintain Customer Happiness scores at or above company standards.
• Assist in diagnosing vehicle problems; order parts and tools as necessary.
• Oversee administration of warranty claims as well as training and supervising of service department.
• Set schedules and assigns tasks to service department employees.
• Reinforces company policies and adheres to company standards.
• Encourages compliance with applicable laws and regulations.
• Maintain good working relationship with factory(s) and foster positive employee relations.
• Collaborate with upper management to make service department hiring and discipline decisions.
  
  

Requirements

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record and valid driver's license
  
  

AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to providing our customers with an unmatched ownership experience through outstanding customer service and enduring relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.

AutoFair Automotive Group Offers Opportunities With The Following Brands

Ford - Honda - Hyundai - Genesis - Nissan - Subaru - Toyota - Volkswagen

AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary: $70000 - $110000 per year

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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