Hyper Wellness Sales & Client Experience Pro

Restore Hyper Wellness Corporate Stores; City of Niagara Falls (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Coverage

PTO (Paid Time Off)

Wellness Perks

401k plan with employer match

Commission opportunities

Growth: Career advancement

Job summary

Restore Hyper Wellness Corporate Stores is seeking a Hyper Wellness Representative to be the face of the studio, welcoming clients, building relationships, and driving memberships. The role blends client care, operations, and sales to support health transformations in a dynamic, health-focused environment.

You’ll engage tours, educate on therapies, craft personalized wellness plans, and contribute to service and product sales while maintaining cleanliness and hospitality.

Qualifications

• Education: High School Diploma or equivalent (required).
• Experience: 1+ year in customer service (required).
• Experience: 1+ year in sales (required).
• Membership-based sales in the health/wellness/fitness industry (preferred).
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.

Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore’s mission and enthusiasm for wellness in every interaction.

Skills

Sales experience

Customer service

Communication

Tech savvy

Wellness knowledge

Education

High School Diploma or equivalent

Job description

Restore Hyper Wellness Corporate Stores is seeking a Hyper Wellness Representative to be the face of the studio, welcoming clients, building relationships, and driving memberships. The role blends client care, operations, and sales to support health transformations in a dynamic, health-focused environment.

You’ll engage tours, educate on therapies, craft personalized wellness plans, and contribute to service and product sales while maintaining cleanliness and hospitality.