Hygiene Site Supervisor & Team Coach

OCS; Newark (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Digital Learning

Retail perks

Flexible pay

Professional growth

Job summary

OCS is seeking a Cleaning Manager/Supervisor in Newark, NJ to lead hygiene teams and ensure continuous standards. The role requires coordinating tasks, coaching staff, and maintaining precise training records while working within budget constraints.

The candidate will engage with store representatives daily to resolve issues, prioritize safety, and drive service excellence in a fast-paced retail facilities environment.

Qualifications

• Experience as Cleaning Manager or Supervisor.
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Ability to meet deadlines and be flexible with working hours/days.

Responsibilities

• Monitor hygiene teams to maintain continuous standards.
• Allocate tasks to cleaning staff per site requirements.
• Maintain high standards by reviewing work and improving where needed.
• Recruit and coach the cleaning team and foster development.
• Communicate daily with store representatives to resolve issues.
• Manage budgets for equipment, stock and rota planning.
• Lead inductions covering health and safety training and expectations.
• Ensure training records align with company policies.
• Handle grievances or welfare matters with HR support.
• Report sickness and manage absence levels accurately.
• Deliver an effective and efficient service to customers.

Skills

Cleaning management

Team leadership

Budgeting

Customer service

Job description

OCS is seeking a Cleaning Manager/Supervisor in Newark, NJ to lead hygiene teams and ensure continuous standards. The role requires coordinating tasks, coaching staff, and maintaining precise training records while working within budget constraints.

The candidate will engage with store representatives daily to resolve issues, prioritize safety, and drive service excellence in a fast-paced retail facilities environment.