Hydrogen Fuel Cell Control Center Engineer (Remote)

HyAxiom, Inc.; South Windsor (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

HyAxiom, Inc. is seeking a Control Center Engineer to join the Service organization. You will monitor the worldwide fleet of hydrogen fuel cells, respond to alarms, document work orders, and guide field technicians in remote or on-site repairs.

You will balance a flexible schedule across shifts and days, develop plans to improve fleet performance, and communicate outages to senior management while maintaining high reliability and customer satisfaction.

Qualifications

• Robust understanding of control systems and service processes.
• Knowledge of troubleshooting techniques and system controls.
• Proficiency with Microsoft Office and clear written/oral communication.

Responsibilities

• Receive and document fuel cell alarms and generate work orders for field staff.
• Perform remote tuning of fuel cells and ancillary equipment to optimize performance.
• Initiate remote starts during off-peak hours and coordinate with field technicians.
• Notify senior management of outages and fleet issues.
• Collaborate with monitoring systems to assess fleet health and support field service.
• Develop plans for achieving short- and long-term objectives.
• Demonstrate problem-solving and teamwork across shifts.
• Maintain trust and cooperation within the team and with customers.

Skills

Process understanding

Field service processes

Troubleshooting techniques

Microsoft Office

Communication skills

Adaptability

Education

Bachelor’s or Associate in Engineering

3+ years field service experience

Job description

HyAxiom, Inc. is seeking a Control Center Engineer to join the Service organization. You will monitor the worldwide fleet of hydrogen fuel cells, respond to alarms, document work orders, and guide field technicians in remote or on-site repairs.

You will balance a flexible schedule across shifts and days, develop plans to improve fleet performance, and communicate outages to senior management while maintaining high reliability and customer satisfaction.