Hydraulic Systems Service Engineer I - Customer Support

Phantom Staffing; Vernon Hills (IL); Vor Ort; USD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Health Savings Account (HSA)

401(k) with employer matching

Paid time off

Tuition reimbursement

Life and disability insurance

Zusammenfassung

A global leader in drive and control technologies is looking for a motivated Service Engineer I in Vernon Hills, IL. This full-time role involves maintaining customer relationships, supporting engineering teams, and solving production issues. The ideal candidate will hold a bachelor's degree in mechanical engineering or have significant relevant experience. Strong communication skills and proficiency in manufacturing principles are essential. Benefits include medical, dental, vision insurance, a 401(k) plan, paid time off, and more.

Qualifikationen

• Strong understanding of lean manufacturing principles and quality tools.
• Proficiency in communication to explain technical concepts clearly.
• 0-3 years of relevant experience preferred.

Aufgaben

• Maintain strong communication and relationships with customers.
• Ensure timely responses to Return Material Authorization (RMA) requests.
• Collaborate with cross-functional teams for issue resolution.
• Support root cause analysis and continuous improvement initiatives.

Kenntnisse

Communication skills

Problem-solving skills

Collaborative skills

Lean manufacturing principles

Ausbildung

Bachelor's degree in mechanical engineering or related field

Relevant experience (8 years)

Tools

Microsoft Office Suite

MRP systems

Quality control software

Jobbeschreibung

A global leader in drive and control technologies is looking for a motivated Service Engineer I in Vernon Hills, IL. This full-time role involves maintaining customer relationships, supporting engineering teams, and solving production issues. The ideal candidate will hold a bachelor's degree in mechanical engineering or have significant relevant experience. Strong communication skills and proficiency in manufacturing principles are essential. Benefits include medical, dental, vision insurance, a 401(k) plan, paid time off, and more.