Senior Service Engineer: 24/7 On‑Site Support & Upgrades

RoviSys Company; Manassas (VA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Performance bonuses

Travel incentives + per-diem packages

Medical, dental, and vision coverage

401(k) with company match

Generous PTO including vacation and unlimited personal time

Ongoing training and professional development support

Job summary

A leading engineering firm based in Virginia seeks a Lead Service Engineer responsible for customer support and troubleshooting of control systems. The ideal candidate will hold a Bachelor's degree in engineering or a similar field and possess over 3 years of relevant experience. You will ensure service level agreements are met and perform system upgrades, inspections, and support. This position offers a competitive salary between $95,000 and $130,000, along with a comprehensive benefits package including performance bonuses and generous PTO.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 3+ years of experience in one or more controls platforms.
• Basic understanding of HVAC systems preferred.

Responsibilities

• Perform regular inspections and maintenance of control systems.
• Identify and address system malfunctions.
• Collaborate with technical teams to resolve incidents.

Skills

Troubleshooting

Controller programming

Hardware and software inspection

Analytical skills

Communication skills

Education

Bachelor's degree in engineering or equivalent experience

Tools

Tridium: Niagara N4

Rockwell FactoryTalk Suite

Scripting languages (VBA, Python)

Kepware OPC server

Job description

A leading engineering firm based in Virginia seeks a Lead Service Engineer responsible for customer support and troubleshooting of control systems. The ideal candidate will hold a Bachelor's degree in engineering or a similar field and possess over 3 years of relevant experience. You will ensure service level agreements are met and perform system upgrades, inspections, and support. This position offers a competitive salary between $95,000 and $130,000, along with a comprehensive benefits package including performance bonuses and generous PTO.