Hydraulic Service Writer & Parts Coordinator

Applied Industrial Technologies; Billings (MT); On-site; USD 45,000 - 75,000; Full time

Job summary

Applied Industrial Technologies is seeking a team-oriented professional to source and purchase hydraulic parts, providing customers with accurate quotes and estimated repair times. The role supports shop operations and coordinates repair scheduling while assisting both inside and outside sales teams.

On-site position with opportunities to contribute across departments. The ideal candidate will have 2+ years of customer service experience, hydraulics knowledge, and strong organizational and

Qualifications

• 2+ years customer service experience.
• Fluid Power/Hydraulics product knowledge a plus.
• Strong analytical and interpersonal skills.
• Organizational skills, multi-tasking, prioritizing.

Responsibilities

• Sourcing and purchasing hydraulic parts to support the shop operations.
• Providing customers with quotes and expected repair times.
• Assisting in the scheduling and coordination of repair jobs.
• Assist the inside and outside sales teams as needed.
• Parts delivery or pickup.

Skills

Customer service

Hydraulics product knowledge

Analytical skills

Interpersonal skills

Organizational skills

Purchasing / service writing

Education

High school diploma or equivalent

Job description

Applied Industrial Technologies is seeking a team-oriented professional to source and purchase hydraulic parts, providing customers with accurate quotes and estimated repair times. The role supports shop operations and coordinates repair scheduling while assisting both inside and outside sales teams.

On-site position with opportunities to contribute across departments. The ideal candidate will have 2+ years of customer service experience, hydraulics knowledge, and strong organizational and