Industrial Hydraulics: Customer & Order Specialist

1100 Applied Industrial Technologies, Inc.; Georgia; Vor Ort; USD 42.000 - 52.000; Vollzeit

Zusammenfassung

Applied Industrial Technologies, Inc. in Georgia is seeking an Administrative Assistant to maintain an orderly office, process orders, quotes, and reports, and deliver customer service to internal and external customers.

The role requires 3+ years in administration, experience in hydraulics or related field, proficiency with Word, Excel, Outlook, and ERP systems, and strong organizational skills. On-site position in Georgia with opportunities to support sales and operations teams.

Qualifikationen

• High School Diploma or GED required.
• 3+ years administrative and/or hydraulic experience or equivalent, hands-on customer service or mechanical experience in hydraulics or related field

Aufgaben

• Receives requests for quotes, orders, and lead times from customers.
• Make quotations on standard items, write orders, and relays pertinent information to customers.
• Coordinates with vendors as well as other internal departments in handling purchase orders and providing service to customers. Additionally assists with shipping and receiving as needed.
• Maintain branch records.
• Services both phone and walk-in customers.
• Check customer and vendor information, stock status information, and order entry.
• Assists outside sales reps as needed and assigned.
• Works with Credit Department.
• Assists in managing inventory.
• Communicates with vendors, corporate and other branch offices.
• Resolves customer complaints within their authority range.
• Assists with shipping and receiving.
• Orders office supplies and supports general manager/operations manager as needed.
• Provides leads to outside sales reps.
• Quotes both components and repairs.
• Identifies leads.

Kenntnisse

Professional conduct

Organizational skills

Attention to details

English language

Ausbildung

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Prophet 21

Jobbeschreibung

Applied Industrial Technologies, Inc. in Georgia is seeking an Administrative Assistant to maintain an orderly office, process orders, quotes, and reports, and deliver customer service to internal and external customers.

The role requires 3+ years in administration, experience in hydraulics or related field, proficiency with Word, Excel, Outlook, and ERP systems, and strong organizational skills. On-site position in Georgia with opportunities to support sales and operations teams.