HYDRAQUIP - Technical Inside Sales

Dormont Manufacturing Co; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) with company match

Employee stock ownership plan

Job summary

Employee Owned Holdings, Inc. is hiring a Technical Inside Sales Representative in Memphis, Tennessee. This role involves managing communications with customers, promoting products, and developing technical knowledge in fluid power systems. Candidates should have a Bachelor's degree in Industrial Distribution, Mechanical, or Electrical Engineering and possess strong communication and selling skills. The position offers a competitive salary along with benefits like medical, dental, vision insurance, and an employee stock ownership plan.

Qualifications

• Bachelor’s degree or higher in a relevant field preferred.
• Certified Fluid Power Hydraulic Specialist is an advantage.
• Recent graduates are encouraged to apply.

Responsibilities

• Manage communication with customers via phone & email.
• Promote and sell products to new customers.
• Learn about products to develop fluid power knowledge.
• Manage large customer’s questions and orders.
• Support continual improvement to conform to ISO 9001.

Skills

Customer focus

Strong communication skills

Technical aptitude

Selling skills

Education

Bachelor’s degree or higher in Industrial Distribution, Mechanical or Electrical Engineering

Certified Fluid Power Hydraulic Specialist

Job description

At Hydraquip, we hire people with technical aptitude who are interested in customer facing work to start in inside sales to learn about our products, customer applications and become fluid power certified. Our goal is to promote to outside sales within 2-3 years where you will manage your own territory of accounts and play a hands‑on role in helping customers design their fluid power systems, design HPUs, determine automation solutions and be the fluid power expert at their company.

Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value‑added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair, hydraulic power units and electrohydraulic solutions. With offices in Houston, Dallas, Tulsa, Denver, Memphis and Lafayette, Hydraquip has a broad footprint with many opportunities for growth within the company.

Technical Inside Sales Representative

This is an important role for managing some of Hydraquip’s largest accounts in cooperation with outside sales representatives, purchasing and warehouse personnel. This position has responsibilities for order entry, communications with purchasing/engineering/management at assigned customers, general customer service via phone & email and general support for order and delivery management.

Responsibilities

• Manage communication with customers via phone & email.
• Promote and sell products & value‑added solutions to new customers via incoming calls, inquiries via email.
• Learn about products and vendors to develop a high level of fluid power and application knowledge.
• Communicate with internal and vendor contacts to understand and respond to delivery needs.
• Manage large customers’ questions, orders and deliveries in partnership with outside sales.
• Learn effective ways to cross sell and upsell current customers.
• Uncover opportunities for outside sales, from potential new customers and current customers.
• Support and participate in the organization’s continual improvement program to conform to ISO 9001.
• Other duties as assigned.

Requirements

• Bachelor’s degree or higher in Industrial Distribution, Mechanical or Electrical Engineering preferred.
• Certified Fluid Power Hydraulic Specialist preferred.
• Other technical certifications or degrees may be considered.
• Experience as described below may be accepted in lieu of education.

Experience

• Recent college graduates encouraged to apply.
• Up to two (2) years of experience in sales, customer service, or technical fields (internship experience a plus).
• Previous hands‑on mechanical experience strongly preferred.
• Education as described above may be accepted in lieu of experience.

Knowledge and Skills

• Laser customer focus to add value to customers, exceed expectations and deliver promised results to clients.
• Act with integrity to make decisions in the best interest of the company, taking time to consider the “right thing to do” and treating coworkers others with respect.
• Ability to prioritize multiple projects and deadlines.
• Strong communication skills with internal and external stakeholders.
• Technical aptitude to learn about fluid power/electrical applications and products.
• Selling skills, including ability to uncover opportunities, determine ways to provide value to customers and overcome obstacles to upsell/cross sell/win new business.
• Detail oriented to manage customer projects, deadlines and shipments.

Benefits

We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Hydraquip offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.