Technical Inside Sales

Employee Owned Holdings, Inc.; Memphis (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee stock ownership plan

Job summary

Employee Owned Holdings, Inc. seeks a Technical Inside Sales Representative in Memphis to assist with customer engagement and sales of fluid power solutions. This position involves managing large customer accounts, promoting products, and enhancing technical knowledge in the field.

The ideal candidate will have a Bachelor’s degree in a related field and strong selling skills. Benefits include a competitive salary, medical, dental, vision insurance, and employee stock ownership plan.

Qualifications

• Bachelor's degree or higher in Industrial Distribution, Mechanical or Electrical Engineering preferred.
• Recent college graduates encouraged to apply.
• Up to two years of experience in sales, customer service, or technical fields.

Responsibilities

• Manage communication with customers via phone & email.
• Promote and sell products & value-added solutions.
• Support the organization’s continual improvement program to conform to ISO 9001.

Skills

Customer focus

Strong communication skills

Technical aptitude

Detail-oriented

Selling skills

Education

Bachelor’s degree in Industrial Distribution or Engineering

Certified Fluid Power Hydraulic Specialist

Job description

At Hydraquip, we hire people with technical aptitude who are interested in customer facing work to start in inside sales to learn about our products, customer applications and become fluid power certified. Our goal is to promote to outside sales within 2‑3 years where you will manage your own territory of accounts and play a hands‑on role in helping customers design their fluid power systems, design HPUs, determine automation solutions and be the fluid power expert at their company.

Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair, hydraulic power units and electrohydraulic solutions. With offices in Houston, Dallas, Tulsa, Denver, Memphis and Lafayette, Hydraquip has a broad footprint with many opportunities for growth within the company.

Technical Inside Sales Representative

This important role manages some of Hydraquip’s largest accounts in cooperation with outside sales representatives, purchasing and warehouse personnel. The position includes order entry, communications with purchasing/engineering/management at assigned customers, general customer service via phone & email and general support for order and delivery management.

• Manage communication with customers via phone & email.
• Promote and sell products & value‑added solutions to new customers via incoming calls and inquiries via email.
• Learn about products and vendors to develop a high level of fluid power and application knowledge.
• Communicate with internal and vendor contacts to understand and respond to delivery needs.
• Manage large customers’ questions, orders and deliveries in partnership with outside sales.
• Learn effective ways to cross sell and upsell current customers.
• Uncover opportunities for outside sales, from potential new customers and current customers.
• Support and participate in the organization’s continual improvement program to conform to ISO 9001.
• Other duties as assigned.

Requirements

Education & Training

• Bachelor’s degree or higher in Industrial Distribution, Mechanical or Electrical Engineering preferred.
• Certified Fluid Power Hydraulic Specialist preferred.
• Other technical certifications or degrees may be considered.
• Experience as described below may be accepted in lieu of education.

Experience

• Recent college graduates encouraged to apply.
• Up to two (2) years of experience in sales, customer service, or technical fields (internship experience a plus).
• Previous hands‑on mechanical experience strongly preferred.
• Education as described above may be accepted in lieu of experience.

Knowledge & Skills

• Laser customer focus to add value to customers, exceed expectations and deliver promised results to clients.
• Act with integrity to make decisions in the best interest of the company, taking time to consider the “right thing to do” and treating coworkers and others with respect.
• Ability to prioritize multiple projects and deadlines.
• Strong communication skills with internal and external stakeholders.
• Technical aptitude to learn about fluid power/electrical applications and products.
• Selling skills, including ability to uncover opportunities, determine ways to provide value to customers and overcome obstacles to upsell, cross sell and win new business.
• Detail oriented to manage customer projects, deadlines and shipments.

Benefits

We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Hydraquip offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.