Hybrid Workforce Management & Process Optimization Analyst

Hyster-Yale Group; Town of Avon (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work option

Tuition reimbursement

Profit sharing

Job summary

Hyster-Yale Materials Handling, Inc. in Avon, IN seeks a Workforce Management Process Analyst to maintain and optimize the workforce management system and partner with operations leadership to improve productivity and efficiency.

You will develop and maintain labor standards, conduct time studies, analyze data, and train supervisors on tools and performance metrics, contributing to safety, quality, and continuous improvement across the warehouse.

Qualifications

• Knowledge of warehouse and distribution center operations.
• Experience conducting time studies, labor analysis, or process improvement activities.
• Strong analytical and mathematical skills.
• Proficiency with computer applications, databases, and reporting tools.

Responsibilities

• Maintain and support the workforce management system and partner with operations leadership to improve productivity and resource utilization.
• Develop, implement, and maintain labor standards for warehouse operations.
• Conduct time studies and workflow analysis to establish accurate performance expectations.
• Maintain warehouse layouts, process maps, and operational flow documentation.
• Collect and analyze operational data to identify opportunities for labor and process improvements.
• Review workforce management reports and performance metrics with supervisors and management teams.
• Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
• Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.
• Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.
• Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.
• Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.

Skills

Warehouse operations

Data analysis

Labor standards

Time studies

Process improvement

Training

Education

Bachelor’s degree in Industrial Engineering or related field

Equivalent combination of education/experience

Tools

Reporting tools

Databases

Job description

Hyster-Yale Materials Handling, Inc. in Avon, IN seeks a Workforce Management Process Analyst to maintain and optimize the workforce management system and partner with operations leadership to improve productivity and efficiency.

You will develop and maintain labor standards, conduct time studies, analyze data, and train supervisors on tools and performance metrics, contributing to safety, quality, and continuous improvement across the warehouse.