Workforce Management Process Analyst

Hyster-Yale Group; Town of Avon (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work option

Tuition reimbursement

Profit sharing

Job summary

Hyster-Yale Materials Handling, Inc. in Avon, IN seeks a Workforce Management Process Analyst to maintain and optimize the workforce management system and partner with operations leadership to improve productivity and efficiency.

You will develop and maintain labor standards, conduct time studies, analyze data, and train supervisors on tools and performance metrics, contributing to safety, quality, and continuous improvement across the warehouse.

Qualifications

• Knowledge of warehouse and distribution center operations.
• Experience conducting time studies, labor analysis, or process improvement activities.
• Strong analytical and mathematical skills.
• Proficiency with computer applications, databases, and reporting tools.

Responsibilities

• Maintain and support the workforce management system and partner with operations leadership to improve productivity and resource utilization.
• Develop, implement, and maintain labor standards for warehouse operations.
• Conduct time studies and workflow analysis to establish accurate performance expectations.
• Maintain warehouse layouts, process maps, and operational flow documentation.
• Collect and analyze operational data to identify opportunities for labor and process improvements.
• Review workforce management reports and performance metrics with supervisors and management teams.
• Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
• Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.
• Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.
• Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.
• Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.

Skills

Warehouse operations

Data analysis

Labor standards

Time studies

Process improvement

Training

Education

Bachelor’s degree in Industrial Engineering or related field

Equivalent combination of education/experience

Tools

Reporting tools

Databases

Job description

Job Title

Workforce Management Process Analyst

Job Category

Engineering

Job Description

What starts with YOU ,moves the world!

Hyster-Yale Materials Handling, Inc,a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Workforce Management Process Analyst out of our Avon, IN facility.

What You Will Do:

• As a Workforce Management Process Analyst, you will be responsible for maintaining and supporting the workforce management system while partnering with operations leadership to improve productivity, efficiency, and resource utilization.
• Develop, implement, and maintain labor standards for warehouse operations.
• Conduct time studies and workflow analysis to establish accurate performance expectations.
• Maintain warehouse layouts, process maps, and operational flow documentation.
• Collect and analyze operational data to identify opportunities for labor and process improvements.
• Review workforce management reports and performance metrics with supervisors and management teams.
• Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
• Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.
• Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.
• Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.
• Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.

Who You Are:

• You are an analytical problem-solver with a strong understanding of warehouse and distribution operations.
• You enjoy working with data, identifying process improvement opportunities, and collaborating with leaders to drive operational excellence.
• You communicate effectively with employees at all levels of the organization and can translate complex information into practical solutions.

What You Will Need:

• Bachelor’s degree in Industrial Engineering, Operations Management, Supply Chain, or a related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• Equivalent industry experience of 8-10 years may be considered in lieu of a degree.
• Possess 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments.

Skills & Abilities:

• Knowledge of warehouse and distribution center operations.
• Experience conducting time studies, labor analysis, or process improvement activities.
• Strong analytical and mathematical skills.
• Proficiency with computer applications, databases, and reporting tools.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to train and coach operational personnel on workforce management processes and tools.
• Ability to analyze data and provide actionable recommendations to leadership.

Who we are:

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures,sellsand services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materialsfrom Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc,hasbeen building relationships with our customers, suppliers,dealersand employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

What we offer:

Hyster-Yale Materials Handling, Inc,offers competitive pay, tuition reimbursement, supportive work environment, hybrid workoption, and opportunities for growth and development.A fullbenefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

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Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

No

Primary Location

HY US Avon, IN

Address

10144 Veterans Dr

Zip Code

46123

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled