Hybrid Workers' Compensation Claims Supervisor (NH/VT)

CCMSI; Reading (MA); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Holidays

Benefits package

401(k) with ESOP

Career development

Job summary

CCMSI is seeking a Workers' Compensation Claims Supervisor in Manchester, NH (hybrid). You will supervise investigation, adjustment, and management of workers' compensation and multi-line claims, with opportunities for advancement to management.

The role emphasizes quality service, client standards, and professional development. The position requires leadership, strong communication, analytical skills, and adherence to regulatory guidelines.

Qualifications

• 8+ years claim experience
• 3+ years supervisory experience
• Bachelor’s Degree preferred
• Active adjusters license NH, VT

Responsibilities

• Review, assign and supervise all claim activity for designated claims to ensure compliance with Corporate Claim Standards and client instructions
• Investigate, evaluate and adjust assigned claims per claim handling standards and laws
• Establish and oversee reserves for designated claims within authority levels
• Oversee medical, legal, damage estimates and invoices; negotiate disputes
• Authorize and process payments per claim procedures and industry standards
• Negotiate settlements per Corporate Standards and client instructions
• Assist in selection and supervision of outside vendors for designated claim files
• Direct handling of litigated and complex claims
• Provide education and training to claim staff
• Maintain diary on claim system and supervise activity for designated accounts
• Ensure compliance with standards and client handling instructions

Skills

People leadership

Claims knowledge

Analytical skills

Negotiation skills

Communication skills

Education

Bachelor’s Degree preferred

Active adjuster license NH/VT

Tools

Microsoft Office

Job description

CCMSI is seeking a Workers' Compensation Claims Supervisor in Manchester, NH (hybrid). You will supervise investigation, adjustment, and management of workers' compensation and multi-line claims, with opportunities for advancement to management.

The role emphasizes quality service, client standards, and professional development. The position requires leadership, strong communication, analytical skills, and adherence to regulatory guidelines.