Hybrid Workers’ Comp Claim Advocate (Adjuster)

Cannon Cochran Management Services, Inc.; Lisle (IL); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

4 weeks PTO

10 paid holidays

Medical

Dental

Vision

Life Insurance

Critical Illness

Short-Term Disability

Long-Term Disability

401K

ESOP

Job summary

CCMSI seeks a Workers’ Compensation Claim Advocate (Adjuster) in Lisle, IL, a hybrid role with in-office presence 2x/month after training. You will investigate and adjust workers’ compensation claims, establish reserves, review invoices, authorize payments, and negotiate settlements to protect client interests.

3+ years of claim experience and an IL/TX adjuster license preferred. Join CCMSI, an employee-owned firm with strong benefits, career development, and a focus on client service for the

Qualifications

• Excellent oral and written communication skills.
• Initiative to set and achieve performance goals.
• Good analytic and negotiation skills.
• Knowledge of all lower level claim position responsibilities.
• Must be detail oriented and a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize required.
• Flexibility, accuracy, initiative and the ability to work with minimum supervision.
• Discretion and confidentiality required.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.
• Ability to clearly communicate verbally and/or in writing both internally and externally.

Responsibilities

• Investigate, evaluate and adjust workers’ compensation claims in accordance with established claim handling standards and laws.
• Establish reserves and/or provide reserve recommendations within established reserve authority levels.
• Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated workers’ compensation claims.
• Authorize and make payments of workers’ compensation claims in accordance with claim procedures utilizing a claim payment program.
• Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws.
• Assist in the selection, referral and supervision of designated workers’ compensation claim files sent to outside vendors.
• Review and maintain personal diary on claim system.
• Assess and monitor subrogation claims for resolution.
• Compute disability rates in accordance with state laws.
• Effective and timely coordination of communication with clients, claimants and other appropriate parties throughout the workers’ compensation claim adjustment process.
• Provide notices of qualifying claims to excess/reinsurance carriers.
• Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

Skills

Communication

Negotiation

Analytical

Detail orientation

Organizational skills

Time management

Confidentiality

Attendance reliability

Interpersonal skills

Tools

Microsoft Office

Job description

CCMSI seeks a Workers’ Compensation Claim Advocate (Adjuster) in Lisle, IL, a hybrid role with in-office presence 2x/month after training. You will investigate and adjust workers’ compensation claims, establish reserves, review invoices, authorize payments, and negotiate settlements to protect client interests.

3+ years of claim experience and an IL/TX adjuster license preferred. Join CCMSI, an employee-owned firm with strong benefits, career development, and a focus on client service for the