Hybrid Work Management Implementation Lead

National Information Solutions Cooperative, Inc.; Cedar Rapids (IA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

National Information Solutions Cooperative, Inc. is seeking an Implementation Project Manager - Operations (Work Management) to drive the deployment of our Work Management solution for utility and telecom clients.

The role combines process analysis, configuration, training, and change management to help Members get the most from our software. You will collaborate with stakeholders across the organization, conduct business analyses, configure workflows, deliver trainings both onsite and

Qualifications

• Bachelor’s degree in business or equivalent experience preferred.
• Strong knowledge of project management processes and change management.
• Ability to analyze data and derive actionable insights.
• Excellent verbal and written communication skills.
• Experience with training delivery and stakeholder collaboration.
• Willingness to travel 20–30% annually.

Responsibilities

• Conduct business analyses to design and implement effective workflows.
• Configure NISC’s products to support Member/Customer operations.
• Deliver onsite and virtual training sessions to Members/Customers.
• Organize and facilitate Member/Customer meetings as needed.
• Diagnose and resolve configuration, data, and permission issues.
• Oversee and coordinate multiple concurrent projects to ensure timely completion.
• Collaborate with cross-functional teams to manage integrations and timelines.
• Maintain project schedules and develop training materials and reports.
• Provide ongoing application support throughout the project lifecycle.

Skills

Data analysis

Change management

Project management

Training delivery

Communication

Multitasking

Stakeholder collaboration

Travel readiness

Education

Bachelor’s Degree or equivalent experience

Job description

National Information Solutions Cooperative, Inc. is seeking an Implementation Project Manager - Operations (Work Management) to drive the deployment of our Work Management solution for utility and telecom clients.

The role combines process analysis, configuration, training, and change management to help Members get the most from our software. You will collaborate with stakeholders across the organization, conduct business analyses, configure workflows, deliver trainings both onsite and