Hybrid Veterinary Assistant & Client Services Specialist

MassVet; New York (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Pet perks and veterinary service-dis

Job summary

Thrive Pet Healthcare is seeking a Veterinary Assistant/Client Service Representative for Animal Junction Veterinary Clinic in Ontario, NY. This hybrid, part-time role combines animal care support with front-desk duties, with an expectation of roughly 30–40 hours per week when full-time.

The clinic focuses on welcoming clients and their pets in a collaborative environment. The role involves educating clients on procedures, assisting DVMs/LVTs with patients, maintaining sterile treatment areas,

Qualifications

• At least 1 year of experience in animal husbandry.
• Attention to detail and organizational skills.
• High school diploma or equivalent, AAS or higher preferred.
• Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.
• Inventory/purchasing experience preferred but not required

Responsibilities

• Communicating and educating clients on medical procedures and next steps.
• Assisting DVMs and LVTs with patients during pre-op, surgery, and post-op.
• Stocking exam and treatment rooms with supplies, maintaining a sterile environment for treatment, x-ray, surgery, labs, and isolation wards.
• Utilizing computer information systems to record patient history, update, and maintain medical records.
• Precisely dispenses pharmaceuticals as required.
• Place weekly inventory orders, manage on-hand inventory, receive shipments, and process returns/damaged goods.
• Communicating via phone, email, and in person with clients and actively listening to their concerns.
• Processing client payments and invoices.
• Scheduling and confirming appointments with patients.
• Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.

Skills

Attention to detail

Organizational skills

Client communication

Physical stamina

Education

High school diploma or equivalent

AAS or higher preferred

Tools

Inventory management software

Job description

Thrive Pet Healthcare is seeking a Veterinary Assistant/Client Service Representative for Animal Junction Veterinary Clinic in Ontario, NY. This hybrid, part-time role combines animal care support with front-desk duties, with an expectation of roughly 30–40 hours per week when full-time.

The clinic focuses on welcoming clients and their pets in a collaborative environment. The role involves educating clients on procedures, assisting DVMs/LVTs with patients, maintaining sterile treatment areas,